Full-Time

Escrow Assistant

Posted on 12/2/2024

First American

First American

10,001+ employees

Provides title insurance and real estate services

Financial Services
Real Estate

Junior, Mid

Tucson, AZ, USA

Category
Administrative & Executive Assistance
Administrative Support
Customer Service & Reception
Requirements
  • Passion for helping customers while maintaining a professional and positive attitude
  • Excellent verbal and written communication with both our internal teams and external customers
  • Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
  • Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
  • High school diploma or equivalent
  • 2+ years of escrow-related experience preferred
Responsibilities
  • Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
  • Communicate regularly with customers during the escrow process flow
  • Interpret various agreements as they relate to escrow closings
  • Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Company Stage

N/A

Total Funding

$800.2M

Headquarters

Santa Ana, California

Founded

1889

Simplify Jobs

Simplify's Take

What believers are saying

  • First American's strategic acquisitions, such as Mother Lode Holding Company, enhance its market position and service offerings.
  • The company's focus on digital transformation, evidenced by the acquisition of Docutech, positions it well for future growth in the digital mortgage space.
  • Being recognized as a Fortune 100 Best Company to Work For highlights a positive work culture and strong employee satisfaction.

What critics are saying

  • The recent data breach allegations could damage First American's reputation and customer trust.
  • The highly competitive real estate and insurance markets require continuous innovation to maintain market share.

What makes First American unique

  • First American's comprehensive suite of services, from title insurance to real estate data solutions, offers a one-stop-shop for real estate transactions, unlike competitors who may specialize in only one area.
  • Their proprietary platform, myFirstAm®, provides seamless access to property information and transaction management, setting them apart in terms of technological integration.
  • The company's extensive database, covering 99% of U.S. housing stock, provides unparalleled data insights for real estate and mortgage decisions.

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Benefits

401k matching

Health, vision, dental insurance

Professional development