Full-Time
Field Computer Technician
Confirmed live in the last 24 hours
Unisys
10,001+ employees
Provides IT services and digital solutions
Mid
Toronto, ON, Canada
You match the following Unisys's candidate preferences
Employers are more likely to interview you if you match these preferences:
- High School Diploma or GED required
- May require technical certification or Associate Degree
- Generally, 2-4 years’ experience in area of responsibility
- Provide Break-fix support on computer hardware
- Provides the full range of Field Engineering support for an assigned base of large / complex clients.
- Takes complete ownership of onsite service activity.
- Performs advanced-level maintenance on all products, including low-complexity installation activities.
- Provides technical feedback on equipment, systems and processes to improve overall service delivery.
- Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
- Identifies and resolves systemic issues within the team.
- Proactively supports the needs of other team members, providing technical assistance and expertise.
- Contributes to improved client services metrics reporting and documentation.
- Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.
Unisys provides a variety of IT services and solutions aimed at helping businesses and government agencies improve their operations. Their offerings include digital transformation, cloud services, cybersecurity, and advanced data analytics. Unisys tailors its solutions to meet the specific needs of clients in regulated industries like finance and healthcare, ensuring that they have secure and efficient IT infrastructures. The company's products work by combining consulting services, managed services, and proprietary software and hardware to help organizations navigate digital changes and enhance their security. Unisys stands out from competitors by focusing on ethical technology adoption and providing thought leadership through blogs and podcasts that discuss emerging technologies like blockchain and low-code development. The goal of Unisys is to support clients in achieving their business objectives while ensuring that new technologies are implemented responsibly and sustainably.
Company Size
10,001+
Company Stage
IPO
Total Funding
N/A
Headquarters
Bethel Township, Pennsylvania
Founded
1984
Simplify's Take
What believers are saying
- AI-powered route optimization boosts logistics efficiency and customer satisfaction.
- Recognition as a top employer enhances brand reputation and talent acquisition.
- CEO transition to Mike Thomson offers strategic growth opportunities.
What critics are saying
- CEO transition may disrupt operations and affect stakeholder confidence.
- AI solution adoption faces resistance from traditional logistics companies.
- Increased competition in logistics technology could impact Unisys's market position.
What makes Unisys unique
- Unisys excels in AI-powered logistics solutions, addressing transit delays effectively.
- The company is a recognized leader in multi public cloud services, enhancing client attraction.
- Unisys's ethical technology adoption sets it apart in the IT services industry.
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Benefits
Unlimited Paid Time Off
401(k) Company Match
Health Insurance
Health Savings Account/Flexible Spending Account
Company News
Company Exceeds Profitability Guidance and Meets Revenue Guidance, Significantly Improves Operating and Free Cash Flow Year over Year Full-year gross profit margin of 29.2%, up 180 bps year over year (YoY); Excluding License and Support (Ex-LS)(13) gross profit margin of 17.6%, an improvement of 250 bps YoY. Full-year operating profit margin of 4.8%, an improvement of 100 bps YoY; non-GAAP operating profit(6) margin of 8.8%, an improvement of 180 bps YoY. Full-year revenue of $2,008.4 million, (0.3)% YoY as reported and in constant currency(1); in-line with the company's full-year guidance
The new solution aims to reduce costs and improve performance of freight companiesBLUE BELL, Pa., Feb. 10, 2025 /PRNewswire/ -- Unisys (NYSE: UIS) announces its new cutting-edge route optimization capabilities at the Manifest Conference in Las Vegas. The company's innovative multi-modal route optimization (MMRO) module is designed to help freight forwarders and third-party logistics companies move beyond rate quoting, enabling them to consider crucial data to determine optimal routes and better manage costs across different modes of transportation.Transit delays are overwhelmingly cited as the biggest concern among freight companies, making it an industry-wide need for advanced solutions. This offering from Unisys analyzes cargo details, weather data, customer preferences and historical performance to provide recommendations on different route options, such as the most-space optimal and cost-effective route based on the KPIs most important to operations. This advanced analysis will help freight forwarders and third-party logistics companies achieve more on-time deliveries, increasing customer satisfaction and loyalty."We help clients combat transit delays by providing robust routing and tracking solutions that can leverage near real-time data and optimization algorithms to minimize delays and improve on-time performance," said Chris Arrasmith, senior vice president and general manager of Enterprise Computing Solutions, Unisys. "We take pride in helping freight companies mitigate challenges and boost every stage of the shipping lifecycle, expanding Unisys' longstanding history of supporting the market through our leading logistics management solutions, such as Cargo Portal Services and Unisys Logistics Optimization."MMRO is the second module of the Unisys Logistics Optimization solution following the successful launch of the initial capacity optimization module in 2023
Unisys expands global logistics footprint; enables Qatar Airways Cargo to unlock cost-savings and improve efficiencyBLUE BELL, Pa., Jan. 15, 2025 /PRNewswire/ -- Unisys (NYSE: UIS) announces the addition of Qatar Airways Cargo – the largest airline globally for cargo transportation – to its Cargo Portal Services (CPS) platform. This addition offers freight forwarders immediate visibility into the airline's cargo capacity, enabling easy search and booking of shipments on Qatar Airways Cargo's routes.With more than 33,000 freight forwarders, the Unisys CPS platform provides air cargo carriers with a global platform to sell capacity to freight forwarders, enabling forwarders to efficiently price, book and track shipments."We are excited to welcome Qatar Airways Cargo to our CPS platform and continue our mission to transform the global logistics ecosystem with smart, user-centric digital solutions," said Chris Arrasmith, senior vice president of Enterprise Computing Solutions, Unisys. "Through the platform, we provide airlines with seamless, data-driven tools to improve efficiency and maximize potential revenue. As our platform continues expanding, we remain committed to ushering in this sector's next era of innovation with cutting-edge solutions."Key Benefits for CPS Users:Increased Visibility : Maximize cargo utilization and streamline access for global forwarders.: Maximize cargo utilization and streamline access for global forwarders. 24/7 Access to Capacity Data and Booking : Eliminate manual bookings and reduce response times.: Eliminate manual bookings and reduce response times
Digital agility, client-centric and scalable solutions, and automation capabilities position Unisys as a leader across multiple quadrants in the U.S., U.S. Public Sector, UK and BrazilBLUE BELL, Pa., Jan. 9, 2025 /PRNewswire/ -- Unisys (NYSE: UIS) has been named a leader in the 2024 ISG Provider Lens™ Multi Public Cloud Services Report. The report evaluates providers' ability to facilitate public cloud services, including migration, consulting and transformation, managed services, financial operations services (FinOps), and more. The 2024 report marks the fifth consecutive year ISG has designated Unisys as a leader in multiple quadrants evaluated by the global analyst firm. ISG defines leaders as companies with a comprehensive solution and service offering, innovative strength, a strong market presence and competitive strategies that position them to win business."We are honored to once again be recognized by ISG for our continuous commitment to innovating the cloud journey with advanced AI solutions for clients as the needs of their businesses evolve," said Manju Naglapur, senior vice president and general manager of Cloud Applications & Infrastructure Solutions at Unisys
This achievement builds upon previous ECCCSA successes, where Unisys earned Silver for "Outsourced Contact Center of the Year" and Bronze for "Best Customer Experience (Large Team)," reflecting its consistent excellence in advancing digital workplace solutions and delivering exceptional customer experiences.