Creative Operations Manager

Your day-to-day:

• Act as executional partner to creative and strategy leads, translating high-level objectives into actionable project plans for both in-house creative and external production.
• Oversee pre-production and post-production processes both internally and with external agencies and or partnerships.
• Lead end-to-end project management across multiple creative workstreams, from initial scoping through final delivery, acting as an executional partner to creative and strategy leads.
• Develop comprehensive project timelines, tracking key milestones and dependencies to ensure on-time completion. You're detailed-oriented, organized, and accountable to yourself and others.
• Maintain and refine project management systems, developing new resources and processes to continuously improve creative operations, building systems and leaning on ai automation when needed.
• Manage stakeholder expectations and feedback cycles while maintaining creative integrity, and holding team members accountable. You are intuitive enough to know when and how to break protocol.
• Create and oversee project budgets, tracking actuals and forecasting potential overages in partnership with creative and marketing leadership.
• Facilitate effective meetings, documenting agendas and outcomes, and driving follow-through on action items.
• Allocate resources strategically to optimize project flow, coordinating freelancer and vendor payments, and managing invoice processing.

What you’ll bring to the team:

• 3+ years of creative project management experience at agencies, in-house teams or similar environments
• Pre and post production experience, both in-house and with external agencies
• In-depth understanding of creative and marketing processes at an omni level
• Proficiency in creative workflows both internal and external with varied experience managing brand marketing projects (photoshoots, OOH, CRM, motion, short form content, etc)
• Experience operating successfully in time-sensitive, ambiguous environments with strong problem-solving capabilities
• Exceptional written, verbal, and interpersonal communication skills with ability to clarify complex information and maintain team alignment
• Strong organizational systems and time management, balancing strategic oversight with detailed execution
• Experience managing a digital asset management system
• Expertise with modern project management platforms like Asana for resource allocation and planning for creative teams

Work perks at Greenlight:

• Medical, dental, vision, and HSA match 
• Paid life insurance, AD&D, and disability benefits 
• Traditional 401k with company match
• Unlimited PTO 
• Paid company holidays and pop-up bonus holidays 
• Professional development stipends
• Mental health resources  
• 1:1 financial planners
• Fertility healthcare
• 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
• Flexible WFH, both remote and in-office opportunities
• Fully stocked kitchen, catered lunches, and occasional in-office happy hours
• Employee resource groups