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Full-Time

Senior Manager

User Research

Posted on 9/7/2024

Mindbody

Mindbody

1,001-5,000 employees

Wellness software for business management

Healthcare
Enterprise Software

Compensation Overview

$160k - $230kAnnually

+ Performance Bonus + Benefits + Incentive Compensation

Senior, Expert

United States

Category
Product Research
Product
Required Skills
Sales
Communications
Data Science
Marketing
Business Strategy
Requirements
  • At least 5 years of experience working in a Research leadership role, 7-10 conducting research in a related field.
  • Building and scaling research functions, including setting strategy, developing operational structures, and building practice culture.
  • Leading both qualitative & quantitative research supporting product development, AI/ML innovation, and business strategy.
  • Experience working with a variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, sales, marketing)
  • Distilling complex multi-method research reports into understandable, compelling, and actionable insights. Strong analytical skills and the ability to triangulate data and insights from multiple sources.
  • Superb analytical and communication skills, with an aptitude for data-driven storytelling
  • Working with other data disciplines such as Data Science and Business Intelligence teams.
Responsibilities
  • Establishing Mindbody’s research practice across disciplines, guiding our approach to research frameworks and operations that support our scaling, global, multi-product organization.
  • Influencing Mindbody’s vision and strategy, informing new growth opportunities, and enhancing customer satisfaction through insights that you and your team provide.
  • Acting as a trusted advisor to the Product Leadership team and relevant stakeholders during strategy formulation, development, and execution.

Mindbody provides software solutions tailored for the health, wellness, and fitness industries. Its products help businesses manage daily operations, attract clients, and improve service offerings. Key tools include FlexKit for operational improvements, WaiverKing for digital documentation, and QuickerNotes for patient care documentation. The REACH ai tool uses artificial intelligence to automate tasks, allowing business owners to focus on their core activities. Mindbody operates on a subscription model, where businesses pay a recurring fee for access to scheduling, client management, and payment processing tools. Additionally, its partnership with ClassPass helps connect consumers with wellness services, expanding its reach. With support from Vista Equity Partners, Mindbody continues to develop solutions that meet the needs of a diverse clientele, including individual practitioners and large wellness enterprises.

Company Stage

N/A

Total Funding

$597.7M

Headquarters

San Luis Obispo, California

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • The partnership with Vista Equity Partners has bolstered Mindbody's growth and innovation capabilities, ensuring continued development of cutting-edge solutions.
  • Mindbody Capital offers a streamlined funding approach for wellness businesses, providing quick access to loans and simplified repayment structures.
  • Strategic partnerships, such as with Shoot 360 and ClassPass, demonstrate Mindbody's influence and ability to expand its market presence.

What critics are saying

  • The wellness technology market is highly competitive, requiring Mindbody to continuously innovate to maintain its leadership position.
  • Integration of new executive leadership could lead to strategic misalignments and operational disruptions.

What makes Mindbody unique

  • Mindbody's comprehensive suite of tools, including FlexKit, WaiverKing, and QuickerNotes, offers a one-stop solution for wellness businesses, unlike competitors who may focus on single aspects.
  • The strategic partnership with ClassPass significantly extends Mindbody's reach, tapping into a global audience and providing a competitive edge.
  • Mindbody's integration of AI through REACH ai for task automation sets it apart in the wellness technology space, enhancing operational efficiency for clients.
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