Full-Time

Principal Product Manager

Confirmed live in the last 24 hours

Mattermost

Mattermost

51-200 employees

Secure collaboration platform for technical teams

Enterprise Software
Cybersecurity

Compensation Overview

$169.2k - $241.5kAnnually

Senior, Expert

Remote in USA

Category
Product Management
Product Strategy
Product
Required Skills
Git
Product Management
Requirements
  • 8+ years Product Management experience.
  • Strategic thinking and first-principles approach to defining products.
  • Outstanding writing, communication and influence skills with the ability to influence and flip executive decision makers though careful listening, cogent frames and compelling facts. The ideal candidate is adept at simplifying complex technical concepts into simple and impactful statements.
  • High impact leadership style working with peers across the organization to integrate source data and first-principles thinking, ensuring input from the right people is heard and addressed, and high impact decisions are made expediently and correctly, with appropriate cross-departmental buy-in.
  • Strong sense of self-awareness, ownership of outcomes, and continuous improvement. Articulates what’s going well and not going well and takes next actions with clarity, precision and confidence.
  • Works in a highly independent and pragmatic style.
  • Strong bias for action and iteration.
  • Passion for design and usability.
  • Exhibits a growth mindset. Sees setbacks as opportunities to learn and uplevel thinking and next actions. Doesn’t sleepwalk through initiatives.
  • Earns trust and empowers peers. When trust is broken, takes steps to rebuild trust by taking accountability and holding others accountable, including management chain, when appropriate.
  • Travels to meet customers in-person. During peak seasons, expected to travel up to 20-30% for in-person meetings with enterprise and public sector customers, conferences and partner meetings.
  • Past success in critical infrastructure industries including defense, cybersecurity, communications, manufacturing, or other vital functions.
Responsibilities
  • Lead product strategy and execution. Formulate and drive the vision, product strategy, roadmap, development, and launches for core product areas in partnership with key stakeholders across Engineering, Design, Sales, Marketing, and other teams. Engage with executive leadership to drive clarity and alignment with business objectives. Synthesize customer feedback, market analysis, and data into product requirements that lead to more successful products.
  • Represent our product. Act as a spokesperson for the product, communicating value internally and externally through demos, roadmap presentations, documentation updates, forum discussions, product marketing, and events.
  • Enable our GTM. Work closely with Product Marketing and Sales Enablement to create the early collateral for our value proposition, intro deck, feature/benefit collateral, and website materials. Train and enable our sales, customer teams and channel partners to tell the story and sell our new solutions. Deliver input and analysis for pricing and packaging discussions led by product marketing, and engaging with cross-company stakeholders.
  • Instill a relentless focus on buyer needs in value proposition development by building personal relationships with budget owners and champions and earning their trust on addressing their most important priorities. Coach engineering, design and organizational peers on how to develop strong buyer relationships. Ensure we’re building towards high impact value that buyers are eager to purchase based on input from their champions and end users, while steering our organizations away from low impact, niche requests.
  • Integrate long term vision and near term priorities in product planning and roadmapping. Support engineering, design and peers in sequencing and prioritizing our long term and medium term milestones into clear near term priorities and target state outcomes.
  • Drive execution of results in product delivery. Lead engineering, design and leadership to align and deliver on monthly and quarterly objectives including customer adoption and engagement outcomes, quality, security and reliability outcomes and shipping of improvements. This includes supporting customer success and product marketing in identifying and securing case study and reference commitments.
  • Accelerate closed loop feedback in product iteration. Work across our customer organizations to ensure input from buyers, champions and end users is flowing into our CRM, support and product issue tracking systems so that priority issues are promptly and smoothly addressed, with continuous improvement in efficiency, automation and issue obviation.
  • Lead cross-functional teams across engineering, support, customer success and internal organizations around customer priorities. Ideal candidates can effectively work with cross-functional leaders to analyze, triage and prioritize work streams to deliver on the right customer-centric outcomes in the right order, at the right quality.
  • Lead external and internal communications on new product lines. Deliver input on new product lines to product marketing for announcements via press releases, blog announcements, and online channels. Contribute to engagement and Q&A with our support organizations on open source, technical and community forums, including GitHub issues.
  • Serve as an excellent peer and partner to engineering. Collaborate towards a shared vision with engineering, ever raising the bar on value delivery. Don’t be a tyrant issuing orders, nor a dumping ground for accountability.

Mattermost provides a secure collaboration platform specifically designed for technical teams. The platform allows users to communicate in real-time, share files and code snippets, and automate workflows, all while maintaining a high level of security and control over data. Users can customize the platform to fit their needs and deploy it in various environments. Mattermost integrates with essential tools like GitHub and GitLab, enabling teams to streamline their workflows. Unlike many competitors, Mattermost offers both a premium version with advanced features and an open-source option, allowing for greater flexibility and customization. The goal of Mattermost is to enhance productivity and security for teams working in complex operational settings.

Company Stage

Series B

Total Funding

$68.1M

Headquarters

Palo Alto, California

Founded

2016

Growth & Insights
Headcount

6 month growth

3%

1 year growth

0%

2 year growth

-9%
Simplify Jobs

Simplify's Take

What believers are saying

  • Mattermost's strong emphasis on security and compliance makes it an attractive option for industries with stringent data protection requirements.
  • The platform's extensive customization options and flexible deployment models can lead to high user satisfaction and retention.
  • Integration with popular technical tools can significantly boost productivity and streamline workflows for technical teams.

What critics are saying

  • The competitive landscape of collaboration tools is crowded, with major players like Slack and Microsoft Teams posing significant challenges.
  • High customization and deployment flexibility may lead to complexity in implementation and maintenance, potentially deterring less technically-savvy users.

What makes Mattermost unique

  • Mattermost's focus on security and customization sets it apart from competitors like Slack and Microsoft Teams, which may not offer the same level of control over data and deployment options.
  • The platform's ability to integrate seamlessly with essential technical tools such as GitHub, GitLab, and ServiceNow enhances its appeal to technical teams.
  • Offering both premium and open-source versions allows Mattermost to cater to a wide range of users, from small teams to large enterprises.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Fully remote work

Office setup fund

Coworking space stipend

Internet and mobile phone reimbursement

401k

Unlimited vacation

Family & friends days

Async weeks

Health benefits

Global and regional team meetups

Open source Fridays

Community hackathons and events