Enterprise Customer Success Manager
Posted on 3/8/2024
INACTIVE
Monte Carlo Data

201-500 employees

Proactive data quality monitoring and incident resolution platform
Company Overview
Monte Carlo is a company that addresses the critical issue of data reliability, providing tools for data engineers, analysts, and executives to monitor and improve the quality of their data. Their system offers proactive notifications about potential data issues, saving time and resources that would otherwise be spent on troubleshooting. By reducing the costs associated with bad data, Monte Carlo enhances the trustworthiness of data-driven decisions and products, thereby providing a competitive edge in the data-centric business landscape.
Data & Analytics
Financial Services
B2B

Company Stage

Series D

Total Funding

$241M

Founded

2019

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

9%

2 year growth

78%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
CategoriesNew
Project Management
Strategy Development
Business & Strategy
Requirements
  • 3+ years of experience in Customer Success serving enterprises or consulting for large enterprise clients
Responsibilities
  • Lead and manage the entire client journey from onboarding to adoption and value realization.
  • Partner with Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions
  • Plan and deliver value-based business reviews with client executives
  • Partner with customers to establish clear business goals, timelines, priorities, and success metrics.
  • Leverage your Monte Carlo product expertise to prescribe best practices to grow adoption and enhance the value driven from Monte Carlo.
  • Identify and develop relationships with client executives that include VPs, C-suite officers, founders, and CEOs
  • Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from Monte Carlo.
  • Project manage the customer journey using internal and external resources as needed.