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Lead Quantitative UX Researcher
Posted on 1/27/2022
San Diego, CA, USA
Experience Level
Desired Skills
Data Analysis
Data Science
UI/UX Design
  • Master's degree or PhD degree in Psychology, Social Science, Behavioral Economics, Consumer Research, related field, or equivalent experience
  • 8+ years of industry UX Research experience with proven track record of conducting UX Research projects as shown in a portfolio of projects
  • Proficiency in quantitative methods (e.g. survey design and implementation, benchmarking, A/B and multivariate experiments, statistical analysis, modeling, reporting, behavioral analytics, etc.)
  • Proficiency in SPSS, R, Python, or similar modeling language
  • A robust understanding of industry-standard research methods including ethnographic methods (e.g., in-depth interview, group interviews), evaluative methods (e.g., concept testing, in-lab/remote usability testing, tree testing, etc.)
  • Thought leadership in UX research - has given talks, published papers that influenced and promoted the field of UX
  • Extensive experience providing deep insights through compelling visualization and storytelling through data. A keen eye for distilling data in enticing outputs such as Infographics, User Personas, Mental Model Maps, Experience Maps, User-flows, etc
  • Passion for translating findings into strategic business recommendations
  • Experience mentoring or leading researchers on high-profile programs and projects
  • Strong capacity to build and sustain internal and external partnerships
  • Be the champion of quantitative Research to drive strategy, roadmap, and delivery of insights and tracking of user behaviors and attitudes
  • Conduct end-to-end UX Research - from foundational research to advise product direction, all the way to the concept and testing in the wild
  • Translate design goals and strategy into research opportunities
  • Be accountable for ensuring research outputs are high quality and meet the established standards and guidelines, and go beyond “bullet points”
  • Be responsible for the work of vendors and researcher partners on large ad-hoc and recurring quantitative research programs
  • Coach and mentor researchers toward innovative and creative thinking when approaching research challenges
  • Orchestrate initiatives to craft new and evolve existing research methods and processes by staying up-to-date on innovations in the industry and academia
  • Lead communication and collaboration with partners, including consumer insights, data science, design, product/program management, etc
  • Handle partner agencies and consultants, advising their efforts through clear input and feedback to ensure high-quality outputs that suit the needs of our internal partners
Desired Qualifications
  • Knowledge of, and passion for the gaming, media, and software industries is a plus
PlayStation Global

5,001-10,000 employees

Online multiplayer gaming and digital media delivery service
Company Overview
Playstation's mission is to deliver new joy, excitement and awe to everyone. The company builds software and hardware for gaming consoles and content.
  • Health and wellness: Medical (PPO, HDHP, and HMO), dental, vision, disability, employee assistance program, flexible spending accounts, health savings account, student loan repayment assistance, education reimbursement program, wellness reimbursement, identity theft protection, basic and voluntary life and AD&D insurance, business travel accident insurance, 4.5% 401(k) match, commuter program, additional voluntary programs (group legal, pet insurance, auto and home insruance), onsite flu shots and biometric screenings
  • Family and time off: 12 paid holidays, generous PTO, paid parental leave, adoption assistance program, 529 college savings plan match, back-up child care, parental and elder care coaching
  • Perks: Sony product discounts, passport perks program, monthly $10 Playstation Network voucher, employee referral bonus, game launch events
Company Core Values
  • Dreams & Curiosity: Pioneer the future with dreams and curiosity
  • Diversity: Pursue the creation of the very best by harnessing diversity and varying viewpoints
  • Integrity & Sincerity: Earn the trust for the Sony brand through ethical and responsible conduct
  • Sustainability: Fulfill our stakeholder responsibilities through disciplined business practices