Valuation Manager
Confirmed live in the last 24 hours
The RealReal

1,001-5,000 employees

World’s largest online marketplace for authenticated, resale luxury goods
San Francisco, CA, USA
Experience Level
Desired Skills
Sales & Account Management
  • Must be flexible to work certain weekend days
  • Bachelor's degree from accredited college or university preferred
  • 2-5 years experience working in the luxury space in a customer facing role
  • Knowledge of luxury handbags in the primary or secondary market
  • Bachelor's degree from accredited college or university preferred
  • Sales experience encouraged
  • Passion for delivering a luxury experience each and every day
  • Polished, professional presentation skills
  • Ability to handle multiple complex, time sensitive situations while remaining calm, cool and collected
  • Effective communicator (both verbal and written)
  • Demonstrates the skill and willingness to take initiative and to proactively anticipate organizational needs including the ability to meet external and internal deadlines as required
  • Ability to foresee potential obstacles well in advance of campaign launch dates and to problem solve in order to ensure proper execution of Valuation office processes
  • Facilitate all Valuation appointments, working with clients to provide a relaxed non-contentious experience that educates them on the value of their items in our marketplace
  • Conduct real-time valuations and authentication for fashion items, using a wide array of industry specific tools
  • Provide pre-consignment pricing services to consignors and sales team members per direction of Luxury Consignment Office
  • Maintain strong understanding of pricing trends and the sell thru velocity of fashion items in our marketplace by working with the Pricing and Authentication teams
  • Accountable for the sell thru and velocity of product they have priced personally
  • Accountable for the conversion rate of appointments to consignments
  • Work with Store Manager to understand customer needs and stay current with in-store operations
  • Handle all other requests as necessary to support the Luxury Consignment Office and Retail Store as determined by Senior Manager, Valuations Team