Product (2)

Description

Position at MTA Headquarters

Department: MTA Data Analytics

Location: 2 Broadway, New York, NY 10004

Position Title: Product Management, Emerging Talent Intern

Hourly Rate: $21.00 (Graduate)

All internship positions are onsite and require regular, in-person attendance at the designated work location.

OVERVIEW OF DEPARTMENT:

The MTA Data & Analytics (D&A) team supports data-driven decision-making across the MTA enterprise. The team builds and maintains the MTA data lake, including its data pipelines, datasets, dashboards, and public-facing products that surface operational and performance insights for MTA leadership, partner agencies, policymakers, and the public. Projects for D&A span transit operations, capital programs, open data, and vendor integrations.

The intern will support the product management function within the Data & Analytics team, helping translate business needs into well-defined project requirements and tracking delivery across active initiatives. They will work closely with data engineers, analysts, and external stakeholders to document scope, maintain project artifacts, and move work forward across the team's portfolio. This is a hands-on role that will give the intern direct exposure to how a data team operates inside a large public agency.

RESPONSIBILITIES:

Draft and maintain project charters for new and active D&A initiatives.
Write Jira epics, stories, and tasks based on stakeholder requirements and team discussions.
Coordinate with internal and external stakeholders to track data access requests and deliverables.
Support documentation for data classification and governance.
Attend and take notes in stakeholder and vendor meetings, following up on action items.
Review and triage incoming project requests, gathering missing context before escalating.
Assist in preparing materials for leadership reviews of the team's project portfolio.
Support QA of delivered data products by comparing outputs against documented requirements.

PROJECTS:

Support the scoping and requirements documentation for the rebuild of MTA's external metrics site, including stakeholder coordination and work planning within the D&A team.
Support the planning and implementation of MTA-wide data community meetings and tutorials to upskill data users.
Maintain and improve the team's project tracking infrastructure in Jira, including drafting epics and tickets, ensuring statuses are current, and producing a summary of open work for team leadership.

REQUIRED QUALIFICATIONS:

Proficiency in Microsoft Office Suite is a must.
The candidate should possess organizational, analytical and communication skills.
The candidate should be able to work well under pressure and prioritize tasks effectively.
The candidate should have a keen eye for detail and be able to work independently while being an active team player.

REQUIRED EDUCATION:

Matriculated in aa graduate program in good standing with at least 2.8 GPA
Major(s) Preferred: Computer Science (with interest in non-engineering roles), Information Systems, Data or Business Analytics, or related field.

All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Product Management Intern

Metropolitan Transportation Authority

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