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Program Manager
Posted on 1/21/2023
Experience Level
Desired Skills
  • Must have experience with Custom Software or Cloud infrastructure programs/projects
  • Ability to demonstrate experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
  • Education: Bachelor's degree or equivalent experience
  • Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
  • You are an empathetic communicator and relationship builder - you take a service-oriented approach to supporting the program team and our clients
  • Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies
  • You are highly organized and care deeply about building and growing a sustainable, culture-conscious business.A strategic approach to delivery planning and contract management over the medium-term and long-term
  • An iterative approach to execution that emphasizes rapid team progress
  • Ability to maintain broader situational awareness beyond the immediate team
  • Excellent written and verbal communication skills
  • Must have lived in the United States for at least three (3) of the past five (5) years
  • An active green card or citizenship is required
  • Candidates who are offered a job with Nava must possess work authorization which does not require sponsorship by the employer for a visa now or in the future
  • Offer of hire is contingent upon completion of a background check that includes a criminal record history review
  • Applicants selected for this position may be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances
  • If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time
  • Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level
  • Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, process, culture, expectation setting, staffing, contract milestones, finances)
  • Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently
  • Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your portfolio accordingly with surge contract line item numbers (CLINs), option years, and negotiations with prime contractors
  • Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery
  • Support the creation of delivery environments built on mutual trust between government partners and our team
  • Scale efforts through a team of project managers and other functional delivery leads
  • Manage all the contracts and finances within your portfolio in coordination with the finance team and coordinate necessary contract modifications
  • Set and uphold standards for delivery excellence and client service
  • Apply Nava's policies and guidance at the program level (E.g. utilization guidance)
  • Participate in developing on and delivering company objectives and key results
Desired Qualifications
  • Experience with both the use and management of Jira and Confluence
  • Project management in a government contextTrack record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders
  • Experience managing projects that provide production operations and support alongside ongoing product/feature development
  • Experience launching new production systems with high public visibility in a fast-changing regulatory environment

201-500 employees

Government service software
Company Overview
Nava's mission is to build capacity deep within public institutions so that services, programs, and entire agencies can continuously respond to people’s needs in a world of change. Nava emerged from the effort to rebuild HealthCare.gov after its troubled launch, and exists to address some of the most complex challenges in the public sector.
  • Medical, dental, & vision
  • 20 days of PTO accrued
  • Unlimited sick leave
  • Paid parental leave
  • Sabbatical leave
  • 401k contributions match at 4% of your salary
  • Flexible work arrangements
  • $1,000 new home office set up budget, monthly phone allowance
  • Monthly partial reimbursement for utilities (where applicable)
  • $2,000 annual tuition & professional development budget
  • Equity stock options
  • Employee referral program
  • Commuter benefits
Company Core Values
  • Be active stewards
  • Pursue the root cause
  • Think long-term
  • Build together
  • Inclusion is essential
  • Progress takes work