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API Support Specialist
Confirmed live in the last 24 hours
Locations
Wrigleyville, Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
C/C++/C#
Git
Java
Linux/Unix
Operating Systems
REST APIs
Python
Requirements
  • Bachelor's or advanced degree in Computer Science or related field
  • 2+ years of coursework and/or work experience programming in Java and Python. Some knowledge in C# and C++ as well
  • Understanding of Linux Terminal and Windows command line tools
  • Working knowledge of Git workflow
  • A deep understanding of REST API architecture
  • Strong written communication skills to accommodate client inquiries directed via email or online chat
  • Fast learner, proactive and helpful
  • Strong verbal and written communication skills in English, any European language being an advantage
  • Understanding of Trading terminology
  • Basic understanding and ability to work in various Operating Systems like Windows, Mac OS, Linux
  • Experience with algorithmic trading
Responsibilities
  • Assisting clients to develop and troubleshoot their applications which connect through our various APIs, whether for algorithmic trading or other purposes. As a specialist, this will primarily be written support
  • Assisting clients in the integration of API applications with third party software (such as charting software)
  • Assisting third party institutions with the integration of their applications to IBKR
  • Building and maintaining a resource library for clients, including program snippets, documentation, consultancy resources
  • Creating of a variety of test and demonstration programs that utilize the IB API that clients can use as samples for their own development needs
  • In-house development assistance
  • Assisting in developing custom tools for internal users including other teams in Customer Service
Interactive Brokers

1,001-5,000 employees

Multinational brokerage firm
Company Overview
IBKR is on a mission to transform how millions of people trade around the globe. The company operates the largest electronic trading platform in the US by number of daily active users.
Benefits
  • Competitive Pay with discretionary bonus packages which include company stock grants
  • Comprehensive Health Plans that include extensive Vision, Dental and Prescription coverage
  • Daily Lunch Allowance
  • 401K Retirement Savings Plan (generous company match)
  • Wellness Incentives
  • Flexible Spending Accounts
  • Paid Personal Time and Sick Leave