Full-Time

Inside Sales Representative

Municipal Group

Posted on 11/15/2024

SunSource

SunSource

1,001-5,000 employees

Distributes fluid power components and systems

Automotive & Transportation
Industrial & Manufacturing

Entry

Indian Trail, NC, USA

Position requires onsite presence in Matthews, NC.

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • Associate’s Degree or equivalent from a two-year College or technical school; or two to four years of related experience and/or training; or equivalent combination of education and experience.
  • Bachelor’s degree from a business or engineering related program (preferred).
  • Working knowledge of process equipment systems, primarily Valve and Instrumentation, and/or a very strong mechanical aptitude (preferred).
  • Ability to read, analyze and interpret technical drawings, write reports and general business correspondence (preferred).
  • Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages and the ability to convert standard measurement to metric (preferred).
  • Working knowledge of Microsoft Office Products (Word, Excel, etc.), Prophet 21 (preferred).
Responsibilities
  • Providing outstanding service to our customers and support to the outside sales staff regarding Municipal process equipment orders.
  • Technical Inside Sales position for the municipal industry (Water/Wastewater). Largest product offering is DeZurik Valves. Technical support, quoting, order entry, etc.
  • Job will also be required to do bid 'take-offs' for customers and contractors.
  • Instrumentation products – technical support, quoting, order entry, etc.
  • Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems.
  • Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary.
  • Selecting and specifying products based on customer application and design prerequisites.
  • Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to your Manager.
  • Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines.
  • Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and provide tracking information.
  • Obtaining purchase order number and/or credit card information from customer.
  • Conferring with Accounting to research and resolve invoicing or credit discrepancies.
  • Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the products, other duties as assigned.

SunSource distributes fluid power components and systems for industries such as OEM, MRO, and mobile equipment. Their services include design and engineering support, supply chain optimization, and repair capabilities. By focusing on customer service and technical support, SunSource helps clients reduce maintenance costs and improve productivity. Unlike competitors, SunSource combines a national reach with a strong local presence, ensuring tailored solutions for customers. The company's goal is to provide high-quality products and services that drive growth and meet customer needs.

Company Stage

N/A

Total Funding

N/A

Headquarters

Windsor, California

Founded

2001

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at SunSource offers the opportunity to be at the forefront of the renewable energy revolution.
  • Employees can contribute to meaningful projects that have a positive impact on the environment.
  • The company's commitment to sustainability and innovation provides a dynamic and forward-thinking work environment.

What critics are saying

  • The renewable energy sector is highly competitive, requiring constant innovation to stay ahead.
  • Regulatory changes and government policies can significantly impact the company's operations and profitability.

What makes SunSource unique

  • SunSource's unique approach to renewable energy solutions sets it apart from traditional energy companies.
  • Their focus on sustainable and eco-friendly technologies provides a competitive edge in the growing green energy market.
  • SunSource's innovative use of solar and wind energy technologies distinguishes it from competitors relying on conventional energy sources.

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