Full-Time

Admissions Liaison

Cota/Pta

Posted on 8/13/2025

Epic Healthcare Management

Epic Healthcare Management

No salary listed

Newburgh, NY, USA

Hybrid

Predominantly within Dutchess, Putnam, and Westchester Counties up to 100% of the time.

Category
Medical, Clinical & Veterinary (1)
Required Skills
Customer Service
Requirements
  • Associate’s Degree/Two-Year College Program for Physical Therapy Assistants or Occupational Therapy Assistants.
  • Currently licensed and in good standing in NYS as a Physical Therapy Assistant (PTA) or Certified Occupational Therapy Assistant (OTA/COTA).
  • At least (3) years experience in areas such as rehabilitation, sub-acute units(s) or an acute care hospital.
  • Excellent clinical assessment skills with a proven ability to relate to all levels of professionals, along with the ability to manage a fast-paced often intense daily routine with multiple priorities and time frames.
  • Self-motivated and driven can-do attitude.
  • Upbeat and outgoing personality, with approachable nature.
  • Valid Driver’s License and reliable transportation.
  • Familiarity with the admissions process at a sub-acute rehabilitation facility.
  • Excellent organization skills, time management skills, and attention to detail.
  • Ability to work well under pressure and be flexible.
  • Exemplary customer service and communication skills.
  • Willingness to travel to various referral sources, within the Middle and Lower Hudson Valley Region. Predominantly within Dutchess, Putnam, and Westchester Counties up to 100% of the time.
Responsibilities
  • Acts as a liaison between prospective residents/patients, their families, various referral sources (hospitals, physicians, management care organizations, physician groups and other related agencies), and the facilities they represent.
  • Maintains a positive rapport with families and referral sources to foster trust and ongoing referrals.
  • Responsible for the review, selection, assessment, and coordination of all Residents/Patients’ medical and related information necessary in determining appropriateness of placement/discharge planning, help meet census goals, and obtain the necessary and required authorizations/approvals for placement.
  • Provides prospective residents/patients and their families clear communication about services, care plans, and facility amenities.
  • Responsible to strengthen current and build new ties to the community, enhance relationships with hospitals, senior living facilities, local senior centers, home care agencies, and physician’s offices.
  • Works in conjunction with the facility’s Admissions team, Administrator, Director of Nursing, Director of Therapy/Rehabilitation, the Medical Director, Attending Physicians, and other department heads involved in admission, care, and discharge of resident.
  • Conducts on-site evaluations (e.g., in hospitals or patient homes) to assess suitability for nursing home placement.
  • Facilitates admission decisions and ensures a positive experience for each resident and their family. This may include executing admission agreements and determining whether admission is short or long-term and establishes projected length of stay.
  • Conducts the necessary reviews of any and all referrals, PRI’s and/or medical records for all aspects of medical care and rehabilitation services.
Desired Qualifications
  • Experience in marketing and/or public relations, preferred or sales/marketing background in a healthcare capacity, a plus.
Epic Healthcare Management

Epic Healthcare Management

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