Full-Time
Associate Strategic Account Manager
Confirmed live in the last 24 hours
Coursera
5,001-10,000 employees
Online platform for courses and degrees
Compensation Overview
$73.6k - $92k/yr
Mid, Senior
No H1B Sponsorship
Remote in Canada
Candidates must possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.
- 3+ years of experience in account management, customer success, client services, or related fields.
- Strong organizational, communication, data-driven, and relationship-building skills.
- Ability to manage multiple partner requests and projects simultaneously in a fast-paced environment.
- Ability to manage external relationships and collaborate cross-functionally with internal teams.
- Highly organized and detail-oriented, capable of managing multiple tasks and deadlines.
- Serve as a primary contact for day-to-day inquiries from assigned partners, responding promptly and professionally.
- Facilitate smooth communication between partners and internal Coursera teams, including Product, Marketing, Data Science, and Content Operations.
- Analyze, monitor, and track partner content performance metrics, including learner engagement, retention, and satisfaction.
- Prepare regular partner-facing reports that highlight key performance indicators and insights.
- Support senior account managers with strategic recommendations based on data-driven insights and maintain strong relationships with partners.
- Familiarity with education technology, online learning trends, or digital content management.
- Experience working cross-functionally with product, marketing, or analytics teams.
- Proficiency with CRM systems (e.g., Salesforce) and data visualization tools (e.g., Tableau).
- Strong interest in supporting learners and partners through innovative online learning solutions.
- Ability to adapt quickly to changing priorities and partner needs, demonstrating flexibility and a proactive approach to problem-solving.
Coursera is an online learning platform that provides a variety of courses, professional certificates, and degree programs. It allows users to access educational content from top universities and companies, catering to individuals who want to learn new skills or change careers, as well as businesses that need to train their employees. Users can take free courses or enroll in paid programs for professional certificates and degrees, which are important for the company's revenue. Coursera also offers a corporate training solution called Coursera for Business. A notable aspect of Coursera is its focus on in-demand skills, such as those related to Artificial Intelligence, and the flexibility it offers by allowing individuals to start degree programs before officially enrolling. The goal of Coursera is to help users achieve their personal and professional aspirations through accessible and high-quality education.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Mountain View, California
Founded
2012
Simplify's Take
What believers are saying
- Partnership with Walmart boosted operational efficiency by 30% through AI training.
- Coursera's GenAI Inclusion Playbook addresses gender disparities, aligning with diversity trends.
- New partnerships, like with ACE, expand Coursera's reach in niche markets.
What critics are saying
- Increased competition from platforms like edX and Udacity threatens market share.
- Rapid AI advancements may outpace Coursera's course updates, risking obsolescence.
- Universities developing own platforms could reduce Coursera's institutional partnerships.
What makes Coursera unique
- Coursera partners with 140 top universities, offering exclusive high-quality educational content.
- It provides flexible learning solutions, allowing degree program trials before full enrollment.
- Coursera's focus on AI courses meets the demand for in-demand tech skills.
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Benefits
Lifelong learning - Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform.
Health and wellness - We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services.
Parental leave - Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life.
Make-a-thon - We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work.
Time away - Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls.
Remote work - Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two.
Equity - Employees earn company stock, so you can own what we build together and share in our success.
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↑ 0%Retail giant Walmart recently partnered with Coursera to train employees in AI-driven supply chain management, resulting in a 30% boost in operational efficiency.
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