Full-Time

Automotive Client Advisor

BMW

Rallye Motor

Rallye Motor

Compensation Overview

$80k - $200k/yr

Westbury, NY, USA

In Person

Category
Retail (1)
Required Skills
Customer Service
Requirements
  • A current and valid driver's license is required.
  • At least 2 years of automotive sales experience is required.
  • At least 1 year of BMW automotive sales experience is required.
  • Previous BMW Genius experience is required.
  • Weekend availability is required.
  • Excellent customer service experience is required.
  • Working knowledge of, or ability to become trainable in, automotive retail center computer systems is required; CDK and E-Leads are strongly preferred.
  • Excellent verbal and written communication and organizational skills are required.
  • An outgoing and patient personality with outstanding customer relations ability is required.
  • A professional personal appearance is required.
Responsibilities
  • Explain the aspects of buying or leasing to all customers using current product and pricing information.
  • Follow up with and retain current and previous customers through direct phone calls and sponsored customer events.
  • Achieve high customer satisfaction ratings in BMW internal surveys and external industry measurements by responding to customer needs and resolving problems or complaints promptly.
  • Maintain current knowledge of BMW products and services through trade shows, educational programs, professional networks, industry publications, and professional societies.
  • Handle sales transactions correctly by tracking and submitting all necessary documentation.
  • Use sales prospecting and follow-up systems, including CDK, E-Leads, and Automotive Mastermind, to increase retail facility business.
  • Keep clients informed of changes before delivery.
Desired Qualifications
  • Working knowledge of CDK and E-Leads automotive retail systems.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A