Application Support

Appops, Associate

Posted on 7/4/2025

No salary listed

India

In Person

Category

IT & Security (1)

Requirements

0-1 year IT and relevant experience
Good written and verbal communication
Exposure to IT applications
Build sound understanding of the supported application estate
Resolve Support Tickets strictly in a timely manner
Willing to work in 24*7 shift
Incident Management
Service Request Fulfillment
Monitor Application Performance & Batch Jobs
Keep documentation current and prepare Standard Operating Procedures for routine tasks
Collaborate with internal and external teams to provide end-to-end resolution across application issues

Responsibilities

Good written and Verbal communication
Exposure to IT applications
Build sound understanding of the supported application estate
Resolve Support Tickets strictly in a timely manner
Willing to work in 24*7 shift
Incident Management
Service Request Fulfillment
Monitor Application Performance & Batch Jobs
Keep documentation current and prepare SOPs for routine tasks
Collaborate with internal & external teams to provide end-to-end resolution across Application issues

Desired Qualifications

HEXAWARE

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

INACTIVE

Grade	G2
IT & Relevant Exp.	0 – 1 year
Domain Experience	Insurance (good-to-have)
Job Duties / Responsibilities	-Good written and Verbal communication -Exposure to IT applications -Build sound understanding of the supported application estate. -Resolve Support Tickets strictly in a timely manner. -Willing to work in 24*7 shift -Incident Management -Service Request Fulfillment -Monitor Application Performance & Batch Jobs -Keep documentation current and prepare SOPs for routine tasks -Collaborate with internal & external teams to provide end-to-end resolution across Application issues
Skills (Good-to-have)	-Familiarity of commonly used Software Products in Insurance domain