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Director, Merchant Acquisition - Americas
Posted on 7/20/2022
San Francisco, CA, USA
Experience Level
Desired Skills
  • 10 + years of relevant internet/ecommerce/tech industry
  • 8+ years of management experience and leading teams selling merchant and e-commerce services to small and large enterprises and global branded companies
  • A proven track record and demonstrated success in large complex sales as well as scaled selling in the SMB space
  • Experience in hiring, coaching, and developing a geographically distributed team and managing in a virtual environment
  • Fluency in CRM tools, building and reading out complex reports, designing sales tracking needs, sales program development (commission / incentive plans) and G-Suite
  • Must be willing to travel extensively (When travel restrictions due to COVID-19 are relaxed and conditions are favorable)
  • Demonstrated track record in developing, modifying and executing a sales strategy to optimize the outcomes from the total portfolio of opportunities
  • Build and drive a high performing sales organization responsible for selling merchants into the Wish platform in the U.S., Canada, and Latin American regions
  • Strategically manage internal and external relationships with peers, stakeholders and channel partners to ensure smooth and orderly sales operations and performance
  • Build, strategize and own an annual Sales Plan and provide monthly & quarterly updates on performance to goal and impacts to the plan
  • Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals
  • Manage a complex sales cycle and merchant/product solutions in both the Brandedand Performance marketing channels
  • Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs
  • Effectively communicate the Wish value propositions across various marketing activities (conferences, customer events, etc.) through presentations and proposals
  • Report on forces that shift strategic directions of accounts and tactical budgets
  • Manage the inherent trade-offs between prospective clients and our shareholder
  • Bring the customer into the team and liaise with Product stakeholders to continually improve our product and service offering to clients
  • Proven track record in delivering business development outcomes both the 'sale' and the 'execution'
Company mission
Wish is shopping app, putting a digital shopping mall of affordable goods directly in the pockets of consumers worldwide.