Full-Time

Head of Design and UX

Posted on 11/21/2024

Socure

Socure

201-500 employees

Digital identity verification and fraud prevention

Fintech
Financial Services

Compensation Overview

$230k - $280kAnnually

+ Equity + Comprehensive Benefits + Performance Bonus

Senior

Remote in USA

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
JIRA
Product Design
Requirements
  • Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  • 10+ years of experience in product design or UX.
  • 5+ years of experience leading design projects and managing people or teams.
Responsibilities
  • Use Design to influence strategic decision making, communicate strategic concepts, and facilitate understanding
  • Foster divergent design thinking and shepherding radical ideas that can truly evolve products and organizational transformation
  • Manage a Design team effectively along with the Design/UX backlog with clear priorities outlined for the quarter/specific sprint using tools like JIRA. Report status of the work in progress to stakeholder leadership through Monthly Business Reviews.
  • Drive and evolve the Design and UX discovery process to uncover needs and insights through UX research activities such as contextual inquiry, journey mapping, and competitive analysis to inform the design solutions.
  • Create intuitive user interface designs while insisting on highest standards and defend these designs successfully in reviews with stakeholders in product, engineering and GTM leadership across the org.
  • Write effective documents such as a one-pagers outlining UX milestones to improve CSAT or NPS scores, collaborating with cross-org partners.
  • Discern repeating patterns to recommend common UI services that can be leveraged across products.
  • Help up-level the team with Design, UX skill training, sharing best practices on scaling impact, and hosting team events to build an inclusive culture.
  • Develop and present user flows, wireframes, and prototypes to communicate concepts and align stakeholders on proposed design solutions.
  • Conduct and oversee formative Design and UX research to shape design decisions and measure the effectiveness of designed solutions.
  • Ensure that what is designed and released is of the highest quality, is well-tested and enhances the overall user experience.
  • Stay ahead of developments in the Identity, UX and Design space, and use this deep expertise as an input to help craft the north star strategy for products with a path to incremental transition from current state.

Socure specializes in digital identity verification and fraud prevention, primarily serving the financial services sector, including banks and credit unions. The company uses machine learning and advanced algorithms to analyze minimal customer data to assess the risk of fraud. One of its key products, the Sigma Fraud Score, effectively detects fraudulent activities by comparing transactions against a proprietary database of known fraudsters. Additionally, Socure offers solutions like Device Risk, which authenticates user sessions by gathering unique device features, enhancing security and user experience. Socure operates on a subscription model, allowing clients to access its suite of tools and databases continuously, while also helping them comply with regulations like the Patriot Act through robust Customer Identification Programs. The goal of Socure is to provide accurate and efficient identity verification solutions that minimize fraud risk for financial institutions.

Company Stage

N/A

Total Funding

$629M

Headquarters

New York City, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-4%

2 year growth

-18%
Simplify Jobs

Simplify's Take

What believers are saying

  • Winning the AI Breakthrough Award for Best AI-Based Solution for Fraud Prevention highlights Socure's industry leadership and innovation.
  • Partnerships with companies like Xcelerate and Oscilar enhance Socure's capabilities and market reach, providing robust solutions for government and financial institutions.
  • Socure's ability to capture up to 99% of ID fraud in the riskiest 5% of users significantly reduces fraud losses and increases revenue for clients.

What critics are saying

  • The competitive landscape in digital identity verification and fraud prevention is intense, requiring continuous innovation to maintain leadership.
  • Dependence on advanced technologies like machine learning may pose challenges in adapting to rapidly evolving fraud tactics.

What makes Socure unique

  • Socure's use of machine learning and advanced algorithms for digital identity verification and fraud prevention sets it apart from traditional methods.
  • The Sigma Fraud Score's high accuracy in detecting fraud, leveraging a proprietary database, provides a significant competitive edge.
  • Socure's comprehensive suite of solutions, including Device Risk and Customer Identification Programs, offers a holistic approach to security and compliance.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive salary & equity

Comprehensive medical, dental, & vision coverage

FSA

Parental leave

401k

Life insurance

PTO