Account Coordinator

Who You are:

• You have a strong interest in the Digital, TV, and programmatic landscape and are eager to learn more.
• You are early in your career, bringing some experience in client services and a keen interest in growing your skills in account coordination.
• You enjoy solving problems and supporting your team with a positive, can-do attitude.
• You possess excellent organizational and administrative skills, with an ability to multi-task efficiently.
• You have strong verbal and written communication skills, and your attention to detail is exceptional.
• You are people-driven and comfortable engaging with clients over the phone or via email.


You exemplify the following core values:
• Determination – You are motivated to get the job done and provide high-quality service.
• Intellectual Honesty – You bring an unbiased perspective to the problem-solving.
• Curiosity – You ask questions and are eager to learn.
• Humility – You’re open to feedback, willing to admit what you don’t know,
• Results – You focus on achieving positive outcomes for your clients, team, and the company

Responsibilities

• Support Sales in the full campaign life-cycle, assisting in the planning, activation, and delivery of reports for client campaigns.
• Develop a solid understanding of the company’s value proposition across its product solutions, focusing on data and media.
• Assist in providing strategic recommendations to advertisers based on agency requests for proposals (RFPs).
• Work cross-functionally to ensure smooth communication of campaign details and flawless execution.
• Act as a key point of contact for campaign coordination, fostering strong client relationships.
• Assist in tracking and reporting on campaign performance, helping to compile and communicate key findings to clients through proactive reports and post-campaign wrap-ups.
• Manage multiple client requests, ensuring timely and accurate responses with attention to detail and deadlines.
• Learn to troubleshoot campaign issues, particularly in collaboration with programmatic teams. Gain exposure to working with multiple demand-side platforms (DSPs) and learning technical requirements (e.g. pixel implementation).
• Support efforts to secure additional revenue through campaign extensions and renewals, assisting in the long-term growth of client partnerships.

Qualifications

• 1+ year of experience in account coordination, client services, or a related field (internships and entry-level experience are acceptable).
• Familiarity or strong interest in digital advertising, especially in the video or programmatic space.
• Proficiency in Microsoft Office tools, especially Excel and PowerPoint; knowledge of reporting platforms (e.g., Salesforce) is a plus.
• An interest in working in a dynamic, high-growth environment with a focus on adaptability and problem-solving.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.