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Full-Time

Customer Service/Ground Operations Agent

Posted on 6/18/2024

Allegiant Air

Allegiant Air

1,001-5,000 employees

Low-fare air travel and vacation packages

Compensation Overview

$16Hourly

+ Profit Sharing + Employee Stock Purchase Plan + Flight Benefits

Junior

Fresno, CA, USA

Category
Quality Control & Compliance
Transportation & Distribution
Warehouse Operations
Operations & Logistics
Required Skills
Customer Service
Requirements
  • High School Diploma/GED
  • Minimum one (1) year Customer Service experience or equivalent
  • Valid/Unexpired Driver's License
  • Ability to read, write, and speak English
  • Basic computer skills
  • Availability to work varied hours including nights, weekends, and holidays
  • Must be at least 18 years of age
  • Must be well groomed and adhere to dress code policy
  • Ability to work efficiently under time constraints
  • Must be available to attend required training
Responsibilities
  • Process tickets, check baggage, monitor carry-on baggage, and assign seats
  • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
  • Marshal in the planes and push back the aircraft
  • Handle denied boarding situations and assist customers with special needs
  • Load and unload baggage and co-mail of various weight and dimensions
  • Operate heavy, motorized machinery/equipment
  • Enforce safety/security measures and monitor safety sensitive zones
  • Ensure FAA and airport regulations are followed
  • Other duties as assigned

Allegiant specializes in providing low-fare air travel on an all-jet fleet, connecting travelers in small cities to leisure destinations. The company also offers bundled vacation packages, including hotel rooms, car rental, and entertainment tickets, all accessible for purchase exclusively through their website, Allegiant.com.

Company Stage

IPO

Total Funding

$746M

Headquarters

Las Vegas, Nevada

Founded

1999

Growth & Insights
Headcount

6 month growth

3%

1 year growth

9%

2 year growth

23%
INACTIVE