Training & Development Specialist

Company:

Description:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Regional Training & Development Specialist – Employee Health & Benefits at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Applicants must be within driving distance to one of our Southeast Regional offices to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A day in the life.

As a Regional Training & Development Specialist – EH&B  you will:

•              Lead the training process for onboarding colleagues in conjunction with the Line of Business Leader and EH&B subject matter experts, to include line of business foundational knowledge, technology solutions/navigation and industry/MMA best practices.

•              In collaboration with the Operations and Line of Business Leaders, develop and deliver ongoing colleague enrichment training to include refresher courses on core content in addition to introduction of intermediate and advanced subject matter.

•              Develop teaching aids including training materials, reference materials and visual aids in various training formats, e.g., PowerPoint, Flipbook, Brainshark, Camtasia recorded modules, etc.

•              Collaborate with Line of Business Leader, Operations, Human Resources and other stakeholders to identify knowledge gaps and ensure successful fulfilment talent development needs.

•              Maintain current knowledge of new product offerings and changes as they pertain to the EH&B Insurance industry.

•              In conjunction with the Operations and Line of Business Leaders, encourage ongoing colleague development by promoting engagement of self-guided content located in our national training platform (MMA University)

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Prior training experience preferred, but will strongly consider a Sr. Account Manager with 5+ years of exemplary performance in Employee Health & Benefits.
• Bachelor’s degree in Learning & Development or other related field; or equivalent professional experience of 3+ year(s) in Health insurance at either an agency/broker or carrier.
• Ability to affect positive change and collaborate with senior management, effectively working across all levels of the organization.
• Excellent verbal and written communication skills.
• Self-motivated and able to work independently.
• Demonstrated experience in presenting to a diverse group across multiple skill levels.  
• Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables.
• Strong knowledge of customer relationship, agency and learning management systems (CRM, AMS, LMS, etc.), such as Sagitta, ImageRight, Applied/Epic, Salesforce and Appinium preferred. Demonstrated experience with comparable products will also be considered.
• Prior experience with eLearning authoring software, e.g. Camtasia, Adobe Captivate, preferred.
• Proficiency in MS Office Suite, with emphasis on MS PowerPoint and MS Excel.
• Ability to travel to regional offices – 35%
• Must have Life & Health license or obtain within 90 days of employment

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE