Technical Product Manager

Job Description:

This position is considered a hybrid role within product management with an

We are looking for a Technical Product Manager to focus on ERP connectors, with a strong emphasis on Oracle integrations. This hybrid role blends both technical and functional aspects of product management, ensuring seamless integration of our solutions with organizational systems. You will work with the latest technologies to drive innovation and enhance connectivity across enterprise platforms.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Responsible for understanding the organization's product offerings and aligning the business strategy with product development to design innovative solutions around integration products.
• Leads the product through all stages of the product's life cycle including definition, development, release, and post-release activities
• Works in a cross-functional capacity to assist with product readiness.
• Determines and maintains system/software requirements through an in-depth understanding of customer and partner needs.
• Responsible for environment set up and configuration to define use cases and user stories to support the product
• Evaluates and prioritizes requested product enhancements.
• Supports rollout plan for new features/functionality, release updates and execute cross-functional implementation of plan collaborating with product, marketing, sales, and support teams.
• Articulates customer needs / pain points into meaningful features, user stories / requirements and Acceptance Criteria.
• Performs functional validation, documentation and able to communicate clearly with various internal and external stakeholders.
• Acts as a primary contact to engineers, clients and/or partners as required.
• Participate in the Agile process and ceremonies with the engineering scrum team
• Participates in projects and performs other duties as assigned.
• Occasional business travel may be required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Familiarity with cloud/SaaS offerings, and/or experience in the middleware market with strong technical acumen.
• Strong analytical skills and passion for analyzing products/competitors.
• Ability to manage projects and make decisions across multiple opportunities and/or priorities.
• Implementation experience of major ERP Financials systems (ex. Oracle, SAP, MS D365, NetSuite, Workday Financials) and a good understanding of indirect tax is preferred.
• Good Understanding / exposure to SAFe Agile as a Product Owner is highly suggested.
• Strong presentation skills for external presentations to various sized audiences.
• Metrics-oriented and customer focused, with a strong interest in speaking with customers regularly.
• Exceptional written and verbal communication skills.
• Highly motivated, self-starter with exceptional organizational skills.
• Quick learner with a "roll up the sleeves" approach and incredible attention to detail.
• Relentless optimism and strong work ethic.
• A proven track record of success in a fast-moving, technical environment.
• Must be detail-oriented and able to manage multiple projects and be customer-focused.
• Strong product management experience.
• Excellent interpersonal skills to work with internal and external stakeholders
• Proven ability to meet tight deadlines and handle complex problems with minimal supervision.
• Proficiency in Microsoft Office packages is required.

EDUCATION, EXPERIENCE AND TRAINING:

• Bachelor's Degree required in Computer Science or related discipline.
• Six (6) plus years of experience as a business analyst, product owner, or product manager in ERP, financial systems.
• Experience with Oracle ERP Cloud or Oracle E-Business Suite (EBS) R12 Financials (e.g., AP, AR, GL, FA, CM)
• Previous experience with SaaS, Cloud solutions.
• Experience with indirect tax preferred
• Experience in implementing Oracle Financials, including Oracle Cloud Financials or Oracle E-Business Suite (EBS) R12 preferred
• Understanding the Software Development life Cycle and SAFe Agile
• Or equivalent combination of education and/or experience.

Other Qualifications

The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.

• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.

• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.

• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.

• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.

• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.

COMMENTS:

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.