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Full-Time

Executive Director

Distribution Center Operations, Multi-Site

Confirmed live in the last 24 hours

CVS Pharmacy

CVS Pharmacy

10,001+ employees

America's leading retail pharmacy with nearly 10,000 locations nationwide.

Healthcare
Consumer Goods

Compensation Overview

$131.5k - $303.2kAnnually

+ Bonus + Commission + Equity Awards

Senior, Expert

Hawaii, United States + 1 more

More locations: Turlock, CA, USA

Responsible for the overall performance of the Paterson and Hawaii distribution centers.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Agile
Communications
Management
Requirements
  • 12+ years leadership experience in a distribution, warehouse, retail, or manufacturing environment
  • 8+ years leading exempt level direct reports
  • 5+ years’ experience implementing LEAN principles
  • 3+ years’ experience with 5S
  • 3+ years’ experience in Supply Chain, Logistics, and Inventory Management.
  • Experience leading a site or location with 300 or more non-exempt employees.
  • Proven ability to drive culture and results.
  • Experience developing talent at multiple levels.
  • Ability to think and act strategically.
  • Experience managing federal and state laws to ensure compliance in the operation.
  • Excellent written and verbal communication skills.
  • Excellent time management.
  • Able to drive significant, strategic projects to completion independently.
  • Ability to partner with all levels of management in a cross-functional team environment.
Responsibilities
  • Develop and execute a comprehensive short and long-term strategy for the assigned DC(s), up to 1,000 colleagues, leveraging goals and initiatives from the enterprise and overall supply chain BU to balance an enterprise mindset and local strengths and opportunities.
  • Oversee the budget and financial performance of the distribution function. Develop and manage budgets for distribution operations, including cost forecasting, expense management and capital investment.
  • Establish and track key performance indicators (KPI’s) to measure the financial and operational performance of the distribution center. Use data driven insights to drive depiction making and optimize Safety, Quality, Delivery, Cost, Inventory and People metrics.
  • Leverage thought partners (HRBP, OpEx, Inventory Quality and Control, corporate partners, peers, team, etc.) as needed to create and revisit the strategy and performance execution.
  • Navigate ambiguity and change to achieve goals despite potential obstacles.
  • Drive continues improvement initiatives by problem solving to enhance distribution process flow, improve order accuracy and delivery. Implement best practices and standardize procedures across the distribution network.
  • Champion innovation by bringing ideas to own DC and the broader organization in an agile way, while balancing growth potential against financial risk and incremental cost to the organization.
  • Ensures that all building activities shear to industry regulations, accompany policies, safety and security standards.
  • Ensure appropriate floor presence, engaging with colleagues and front-line leaders to stay abreast of feedback and concerns, while validating execution of critical action items.
  • Ensure strong communication channels throughout all levels of leadership and colleagues within the DC, inclusive of consistent follow-up with action items and feedback.
  • Partner with HRBP to drive a colleague engagement strategy for the total DC. Provide creative flexibility for leadership team to drive engagement within their own teams, leveraging survey data to create action items.
  • Create an “always on” engagement mindset within team continually asking how we are acting on colleague feedback throughout the year.
  • Take ownership for talent management processes to grow, develop, and retain talent. Ensure a best-in-class training experience for all DC colleagues, providing the opportunity for colleagues to be successful. Partner with training and HR resources to enhance training and talent outcomes.
  • Hold self and team accountable to develop a continuous improvement mindset, looking for opportunities to enhance employee experience metrics such as annual engagement scores, retention, turnover, overtime, and more. Set targets for improvement and ensure an ownership mindset at all levels of the team.
  • Drive an inclusive culture at all levels of the DC.
  • Oversight and accountability for pharmacy operation within DC(s). Ensure full compliance with all DEA and board of pharmacy requirements in applicable states.
  • Full P&L responsibility for DC of oversight.
  • Ensure timely, secure, accurate deliveries of DC products/services through optimum deployment of courier/delivery resources within expense/profit target parameters in all market and labor conditions.
  • Coordinate with suppliers and vendors to negotiate contracts and conditions, optimize production operations, optimize shipment operations, and resolve distribution delays while remaining in the expense target parameters.
  • Partner with HR support resources to achieve staffing targets through creative recruiting methods such as job fairs, external advertising, temporary staffing agencies, cross-training, etc. Minimize overtime for colleagues.
  • Create & maintain strong relationships with field store partner, corporate partners, asset protection, and transportation to bridge service gaps and resolve concerns.
  • Achieve productivity and quality metrics, partnering closely with team and industrial engineering to drive continuous improvement.
  • Ensures compliance with all government regulations and statutes in the areas of DEA, employment, wage & hour, and EEO/AA, and more.
  • Develop the capabilities of direct reports to take on progressively higher levels of responsibility.
  • Partner with HRBP to develop a comprehensive talent strategy for the DC.
  • Develop robust, diverse talent pools and succession plans.
  • Promote a high-performance culture by clearly setting goals and expectations.
  • Develop external and internal networks that support a pipeline of talent for the DC.
  • Act as a coach and mentor for team to develop and support IDPs for high potential talent.
  • Hold DC leadership team accountable for developing the capabilities of their teams and creating IDPs for high potential talent.
  • Leverage existing enterprise tools such as talent profiles and enterprise development programs to develop talent. Drive usage of existing tools with teams.
  • Continuously look for opportunities both in own DC and the network to drive efficiency and the colleague experience. Make recommendations to VP, as appropriate.
  • Fully embrace organizational improvement initiatives, acting as a change agent with one’s own team and peers.
  • Leverage a results-oriented mindset, using metrics to monitor improvements.
  • Coach and empower the team to drive change within their areas.
  • Provide constructive and positive feedback on new initiatives to appropriate teams. Look for ways to break through implementation barriers rather than be impeded by them.
  • Drive change agility in self, team, and network.
  • Partner with HRBP to create a change management strategy for impactful initiatives, focused on the colleague and supervisor impacts of a change.

Company Stage

N/A

Total Funding

N/A

Headquarters

Woonsocket, Rhode Island

Founded

N/A

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

3%
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Simplify's Take

What believers are saying

  • The availability of updated flu and COVID-19 vaccines at CVS Pharmacy and MinuteClinic locations nationwide positions the company as a key player in public health initiatives.
  • The Health Zones funding and collaboration with local organizations in Fresno highlight CVS Pharmacy's role in improving community health outcomes.
  • The introduction of a new store brand for snacks, beverages, and groceries could attract a broader customer base and increase in-store sales.

What critics are saying

  • The competitive landscape in the retail pharmacy sector is intense, with major players like Walgreens and Rite Aid posing significant challenges.
  • The expansion into grocery and snack products may dilute CVS Pharmacy's brand identity as a healthcare provider.

What makes CVS Pharmacy unique

  • CVS Pharmacy's integration of digital tools for scheduling vaccinations and accepting walk-ins offers a seamless and convenient experience for customers, setting it apart from competitors.
  • The company's Health Zones initiative, which focuses on community health and access to healthy food, demonstrates a commitment to social responsibility that goes beyond traditional pharmacy services.
  • CVS Pharmacy's recent launch of a new store brand for snacks, beverages, and groceries diversifies its product offerings, making it a one-stop shop for consumers.