Full-Time

Sr. Program Processor

Posted on 10/25/2024

Ameresco

Ameresco

1,001-5,000 employees

Government & Public Sector
Energy
Healthcare

Entry, Junior

Wilmington, DE, USA

Category
Procurement & Sourcing
Operations & Logistics
Required Skills
Customer Service
Data Analysis
Requirements
  • BA/BS in Business or a related field is preferred.
  • 0 – 2 years of industry experience
  • Strong organizational skills with proven ability to follow through on multiple tasks and priorities.
  • Strong customer service focus and experience
  • Experience with commercially available office products such as MS Office including Word, Excel, and Outlook.
  • Excellence in both verbal and written communication
  • Self-starter and team player with the ability to work in a fast-paced environment
  • Sound business ethics, including the protection of proprietary and confidential information
  • Superior interpersonal skills including courtesy, professionalism and a cooperative attitude.
Responsibilities
  • Works independently within established procedures to process rebate applications promptly with accuracy.
  • Review of customer applications on our in-house processing platform or external 3rd party platforms, confirming that the applicant and equipment installed are both eligible according to program documentation and guidelines.
  • Confirm all required paperwork has been submitted and program requirements satisfied.
  • Contact the applicant or trade ally if information is missing.
  • Process successful applications through to completion and printing rebate check runs where applicable.
  • Field inbound customer phone calls and respond to questions on status or application requirements.
  • Track applications processed and/or calls answered/returned using in-house platform and tools.
  • Manage processing tasks to program manager and manager’s satisfaction.
  • Escalate questions or gaps in processing documentation, or customer satisfaction issues to program manager as encountered.
  • Begin to build and maintain relationships with clients to maximize productivity and cultivate future opportunities.
  • Conduct outbound calls to solicit program participation as needed.
  • Provide feedback to team manager on areas of continuous improvement to processing procedures.
  • Travel is not required, and
  • Other duties as required.

Company Stage

IPO

Total Funding

N/A

Headquarters

Framingham, Massachusetts

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for microgrid solutions enhances Ameresco's market opportunities.
  • Community solar projects align with Ameresco's clean energy access goals.
  • Expansion in Southern Europe offers significant growth potential for Ameresco.

What critics are saying

  • Increased competition from companies like NextEra Energy could impact Ameresco's market share.
  • Rising raw material costs may affect Ameresco's project margins.
  • Regulatory delays in international markets like Greece and Italy pose potential risks.

What makes Ameresco unique

  • Ameresco collaborates with local trade unions to empower students through 'Path to Trades'.
  • The SOLSTICE microgrid project showcases Ameresco's leadership in renewable energy initiatives.
  • Ameresco's partnership with UCI Health highlights its focus on zero-emission healthcare facilities.

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