Full-Time

Location General Manager

Confirmed live in the last 24 hours

CarMax

CarMax

10,001+ employees

Retailer of used cars with no-haggle pricing

Automotive & Transportation
Consumer Software
Financial Services

Compensation Overview

$115.6k - $223kAnnually

Senior

La Mirada, CA, USA

Category
Project Management
Strategy Development
Business & Strategy

You match the following CarMax's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Multi-task in a high energy, fast-paced work environment
  • Speak, listen, and write effectively in dealings with customers and associates across departments
  • Read, interpret, and transcribe data in order to maintain accurate records
  • Make independent judgments regarding critical business decisions
  • Identify business opportunities and suggest improvements
Responsibilities
  • Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget management
  • Utilizes reports, analyzes information, and monitors trends to identify opportunities in the business
  • Displays financial responsibility through P&L management
  • Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
  • Interviews, hires, trains and promotes associates to support store operations and company growth
  • Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process
  • Leads senior management team in setting strategy for the store and provides vision, direction, and motivation to team
  • Champions and implements both company and store initiatives for consistent execution and continuous improvement
  • Manages daily store operations by interpreting, communicating and executing policies and procedures
  • Resolves customer and associate issues
  • Facilitates and participates in meetings and conference calls
Desired Qualifications
  • 5+ years management experience, retail management experience preferred
  • Completion of CarMax provided training
  • Bachelor’s Degree a plus
  • Intermediate PC skills

CarMax is a leading retailer in the used car market in the United States, known for its customer-friendly approach and no-haggle pricing system. The company buys used cars, reconditions them to high standards, and sells them online, providing a seamless experience for customers. CarMax differentiates itself by prioritizing integrity and respect in its hiring practices, actively employing military veterans and offering comprehensive employee benefits. Their goal is to continuously improve their services and maintain their position as the largest retailer of used cars in the U.S.

Company Size

10,001+

Company Stage

IPO

Total Funding

N/A

Headquarters

Richmond, Virginia

Founded

1993

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for EVs allows CarMax to expand inventory and attract eco-conscious buyers.
  • CarMax's digital presence aligns with the rise of online car buying platforms.
  • AI integration, like virtual assistant Skye, enhances customer interaction and satisfaction.

What critics are saying

  • Competition from online-only platforms like Vroom and Carvana could erode CarMax's market share.
  • Economic downturns may decrease consumer spending on used cars, impacting sales.
  • Fluctuations in used car prices could affect CarMax's profit margins.

What makes CarMax unique

  • CarMax offers a no-haggle pricing system, ensuring stress-free transactions for customers.
  • The company integrates technology, allowing online browsing, appraisals, and purchases.
  • CarMax's commitment to employee well-being ensures a motivated and dedicated workforce.

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Benefits

Professional Development Budget

Flexible Work Hours

Company News

Stockhouse
Feb 19th, 2025
ANGEL CITY FOOTBALL CLUB ANNOUNCES NEW PARTNERSHIP WITH CARMAX

CarMax is also a multi-year partner with the National Women's Soccer League (NWSL) and is the presenting partner of the NWSL Shield, awarded to the club with the best record at the conclusion of the regular season and committed their investment toward increasing Shield bonuses the last three years.

MarketBeat
Feb 18th, 2025
Hickory Asset Management Inc. Makes New Investment in CarMax, Inc. (NYSE:KMX)

Hickory Asset Management Inc. makes new Investment in CarMax, Inc. (NYSE:KMX).

Forbes
Jan 3rd, 2025
CarMax's Virtual Assistant, Skye, Balances Tech With A Human Touch

As an early use case, CarMax partnered with Carnegie Mellon University and other experts to explore how conversational agents could assist customers before and during a test drive.

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Dec 27th, 2024
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MarketBeat
Dec 11th, 2024
Neo Ivy Capital Management Makes New Investment in CarMax, Inc. (NYSE:KMX)

Neo Ivy Capital Management makes new investment in CarMax, Inc. (NYSE:KMX).