Full-Time

Care Coordinator

Floating

Confirmed live in the last 24 hours

Bond Vet

Bond Vet

201-500 employees

Veterinary care with urgent and wellness services

Healthcare

Compensation Overview

$15 - $22Hourly

Junior

Long Island, New York, USA

Category
Veterinary Professionals
Medical, Clinical & Veterinary
Required Skills
Customer Service
Requirements
  • At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
  • Experience in the veterinary industry preferred
  • Excellent written and verbal communication skills
  • High attention to detail and ability to multitask with accuracy and efficiency
  • A high comfort level typing and utilizing multiple computer systems
  • Prior experience in veterinary practices or animal care is a plus
Responsibilities
  • Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
  • Manage the schedule of daily appointments and walk-ins
  • Take and make calls and communicate via email to other Vet Practices and clients as necessary
  • Keep our common areas clean and well stocked
  • Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
  • Perform other duties as assigned by your team leaders

Bond Vet provides veterinary care focused on urgent and wellness visits for pets, specifically cats and dogs. Their services include in-person appointments at animal hospitals located in various regions, as well as virtual consultations through telehealth. This allows pet owners to receive timely care without needing to visit an emergency room or wait for a primary care appointment. Bond Vet stands out from competitors by offering flexible scheduling with morning, evening, and weekend hours, making it easier for pet owners to access care when needed. The company's goal is to deliver compassionate, thorough, and affordable veterinary services, strengthening the bond between pets and their owners.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$236.4M

Headquarters

New York City, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

8%

1 year growth

21%

2 year growth

36%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for telehealth services boosts Bond Vet's virtual visit offerings.
  • AI-driven data technology enhances operational efficiency and customer experience.
  • The expanding pet insurance market may increase demand for Bond Vet's services.

What critics are saying

  • Competition from tech-enabled veterinary services may impact Bond Vet's market share.
  • Rising costs of veterinary supplies could squeeze profit margins.
  • Potential regulatory changes in telehealth services could limit virtual consultations.

What makes Bond Vet unique

  • Bond Vet offers urgent care for pets, filling a gap in veterinary services.
  • The company provides telehealth services, enhancing convenience for pet owners.
  • Bond Vet's clinics are located in major urban areas, ensuring accessibility for clients.

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Benefits

We offer comprehensive healthcare plans and One Medical membership

We provide CE stipends to foster skill development and growth

Our vets oversee a diverse case mix, from wellness to urgent care

We’re open 10am-8pm, providing reasonable hours and flexible scheduling

Flexible scheduling and 5-day weekends because your work is not your life

We offer 401(k) through Betterment

We provide free snacks and weekend meals to keep you energized

We plan fun events so you can unwind with your team

We offer generous parental leave, so you can bond with your newborn

Our business model enables us to offer the most competitive pay, with gainsharing for our entire veterinary team — you gain from our growth.