Full-Time
Accounts Receivable Insurance Specialist
Confirmed live in the last 24 hours
Charlie Health
1,001-5,000 employees
Online mental health treatment for youth
Mid
Nashville, TN, USA
Hybrid schedule of 4 days/week in Nashville office; must be within 75 minutes' commuting distance.
- 3+ years of experience in insurance account receivable department, preferably in behavioral health
- Knowledge of payer specific billing requirements
- Highly organized and able to track workflows through various tools
- Strict attention to detail with excellent organizational skills
- Customer service skills to work with insurance companies and teammates within the company
- Maintain a high level of integrity and confidentiality of medical information
- Able to work a hybrid schedule of 4 days/week in our Nashville office and located within 75 minutes' commuting distance of the office
- Maintain aged insurance accounts receivable (AR) queues at a reasonable age-base date as defined by leadership
- Responsible for reviewing and appealing denied claims for bundling, medical coding, and contracting related issues
- Responsible for timely follow-up on all appeal submissions
- Will also be involved in processing of corrected claims and assisting with timely turnaround for medical documentation requests
- Providing follow-up and feedback to leadership regarding assignments
- Works and coordinates with other departments throughout the company to ensure smooth and efficient operation in all areas of aged AR
- Works necessary reports to ensure assigned AR is actively worked & maintained
Charlie Health offers online mental health treatment services specifically designed for young people. Their main product is a virtual Intensive Outpatient Program (IOP) that combines personalized care with peer support to promote long-term healing. Clients can start the program quickly, often within 24 hours, and have flexible scheduling options available throughout the week. The company operates on a business model where clients can pay for services out-of-pocket or through insurance, with an easy verification process for coverage. Charlie Health distinguishes itself from competitors by focusing on the youth demographic and demonstrating effectiveness, as over 90% of clients report improvements in their mental health symptoms, supported by annual outcomes reports and clinical research. The goal of Charlie Health is to provide accessible and effective mental health treatment to young individuals in need.
Company Stage
Seed
Total Funding
$826.8K
Headquarters
Bozeman, Montana
Founded
2020
6 month growth
↑ 27%1 year growth
↑ 58%2 year growth
↑ 149%
Simplify's Take
What believers are saying
- Charlie Health's services have demonstrated significant efficacy, with over 90% of clients seeing improvements in severe mental health symptoms.
- The company's rapid growth and strategic partnerships, such as with Memorial Hermann and Talkspace, indicate strong market validation and potential for further expansion.
- The appointment of experienced leaders like Christine Ko as Chief People Officer suggests a strong focus on organizational growth and employee well-being.
What critics are saying
- The telehealth market is highly competitive, with numerous players like Talkspace and Mantra Health potentially diluting Charlie Health's market share.
- Dependence on insurance coverage for revenue could pose financial risks if reimbursement policies change or if clients face difficulties in verifying coverage.
What makes Charlie Health unique
- Charlie Health's focus on high-acuity mental health care for young people sets it apart in the telehealth market, which often targets a broader demographic.
- Their virtual Intensive Outpatient Program (IOP) offers rapid initiation within 24 hours, providing a level of accessibility and immediacy that is rare in the mental health sector.
- Partnerships with major health systems like Memorial Hermann and inclusion in Talkspace's Behavioral Health Consortium enhance their credibility and expand their reach.
Help us improve and share your feedback! Did you find this helpful?