People Business Partner

Patreon is a media and community platform where creators give their biggest fans access to exclusive work and experiences. Over 300k creators are cultivating fandoms and building their businesses each month. Creators can offer free memberships to fans looking to explore more of their work, paid memberships to give access to exclusive media and community, or sell directly to fans with Shops.

Ultimately our goal is simple: fund the creative class. And we’re leaders in that space, with:

• 8B+ earned since Patreon’s inception

• 30M free new memberships in the first year of launching that option, and

• 10M fans paying each month for exclusive access to creators’ work and community.

We’re continuing to invest heavily in building the best creator products with the best team in the creator economy and are looking for a People Business Partner, Organizational Effectiveness to support our mission.

This role is based in San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role

The People Business Partner, Organizational Effectiveness at Patreon will be responsible for shaping our talent strategy, designing solutions that empower employees to grow, engage, and succeed. You will directly influence the trajectory of our workforce by creating programs that enhance the employee experience and build long term retention - ensuring that our people thrive as our business evolves. 

Reporting to the Head of Talent Partnerships, you will collaborate closely with HR leadership, departmental heads, and cross-functional teams to align talent initiatives with our broader company goals.  From guiding performance management cycles to leading succession planning and shaping career progression frameworks, you’ll be at the forefront of building a high performing, engaged, and future-ready workforce.  

Key Responsibilities:

• Oversee the performance management processes, ensuring they are effective, transparent, and drive continuous improvement.  

• Provide tools and resources for managers and employees to drive clarity, performance tracking, and goal setting.  

• Talent Assessment and Calibration.  Develop and manage a talent planning framework - leading talent reviews that identify high-potential talent and prepares them for advancement.

• Lead and manage the promotion process to ensure transparency, fairness, and alignment with organizational goals.  

• Collaborate with business partners to ensure talent programs drive employee engagement initiatives and are aligned with the company’s learning objectives.

• Establish metrics to measure the effectiveness of talent programs and initiatives.

About You

• 8+ years of experience in the people space, and at least 3+ years of program management. 

• Previous experience as an HR business partner.  

• Experience with people programs: designing and implementing successful people programs and initiatives is a must.

• Owner: Acts with responsibility for their own outcomes.  Cares about the large and small details of the employee experience, and how to engage different types of learners.  

• Bias to action: Speed matters. Manage multiple priorities in a fast-paced environment. Ability to think strategically and pragmatically, while taking rapid and decisive steps forward.

• Asynchronous Communicator: You’re able to distill complexity into clear and concise messaging. You’re effective across various mediums and levels of leadership. 

• Storyteller: Focuses on the ‘so what’ and challenges stakeholders to take impactful action.

• Growth Mindset: You embrace challenges, welcome feedback, and believe you and others can always grow.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, we:

• Put Creators First | They’re the reason we’re here. When creators win, we win. 

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver. 

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.