Full-Time
Region Director
Account Management, Growth
Confirmed live in the last 24 hours
Crypto.com
5,001-10,000 employees
Platform for trading and managing cryptocurrencies
No salary listed
Senior
United States
- 8+ years of experience in account management, sales, or relationship management, preferably in crypto, sports betting/iGaming, trading, fintech, or financial services.
- Proven experience building and leading high-performing teams, with a strong ability to hire, coach, and develop talent.
- Exceptional customer relationship management skills, with a track record of managing high-net-worth clients.
- Strong analytical mindset, leveraging data to drive strategy and performance improvements.
- Multicultural awareness and regional expertise—language skills and cultural sensitivity will be critical based on the assigned territory.
- Entrepreneurial mindset with a bias for action, problem-solving ability, and adaptability in a fast-paced environment.
- Build, lead, and scale a high-performing team of Account Managers focused on managing high-value customers of the Main App.
- Establish best practices, processes, and KPIs to ensure exceptional account management and client service.
- Provide coaching and mentorship to Account Managers, equipping them with the skills, strategies, and information needed to enhance client relationships.
- Develop and execute regional strategies to maximize revenue per customer, retention, trading activity, and assets under management (AUM).
- Ensure white-glove service is delivered to top-tier clients through proactive engagement, market insights, and personalized support.
- Drive cross-sell and upsell opportunities, increasing product and service utilization among high-value traders.
- Establish strong referral networks to expand business through existing clients.
- Serve as the primary regional representative, ensuring business strategies align with market trends and customer needs.
- Develop deep market intelligence and competitive insights to identify new opportunities for expansion.
- Work closely with internal teams (Product, Legal/Compliance, Payments/Fraud, Operations) to advocate for customer needs and market-driven enhancements.
- Monitor and optimize trading volume, frequency, AUM, and various client engagement metrics.
- Analyze account performance data to identify trends, opportunities, and areas for improvement.
- Own regional business performance, setting and achieving ambitious KPIs.
- Deep understanding of crypto trading, market dynamics, and retail trading behaviors is preferred but not required.
Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and hold various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.
Company Size
5,001-10,000
Company Stage
Series A
Total Funding
$53.7M
Headquarters
Central and Western District, Hong Kong
Founded
2016
Simplify's Take
What believers are saying
- Acquisitions in UAE and Australia capitalize on favorable regulatory environments, boosting market share.
- Partnerships with sports venues increase cryptocurrency adoption in everyday transactions.
- Layer 2 solutions enhance scalability and transaction speed, providing a competitive edge.
What critics are saying
- Increased competition from new blockchain networks could challenge Crypto.com's market share.
- Expansion in South Korea faces regulatory scrutiny, posing compliance challenges.
- Acquisitions may lead to integration challenges and operational inefficiencies if not managed properly.
What makes Crypto.com unique
- Crypto.com offers the world's largest crypto card program, enhancing user convenience.
- The platform integrates TradFi and DeFi, broadening its financial product offerings.
- Crypto.com is a leader in regulatory compliance, ensuring a secure and trusted user experience.
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Benefits
Competitive compensation package.
Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you
International company and team
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 0%/PRNewswire/ -- Rakurai, the infrastructure project supercharging Solana staking, has closed a $3 million seed funding round led by Anagram Ventures. Other...
Crypto.com has acquired Orion Principals Limited, an Abu Dhabi-based brokerage, to expand its range of crypto products and services by adding traditional financial instruments. This move aligns with Crypto.com's growth strategy in the UAE, leveraging the region's crypto-friendly regulatory environment. The acquisition allows Crypto.com to offer securities, options, contracts for difference, and futures. Further details on these products will be shared in the coming weeks.
Cryptocurrency exchange Crypto.com has confirmed the acquisition of Charterprime, a global financial exchange and brokerage service.
Crypto.com has enhanced its presence in Australia with its latest acquisition of Fintek Securities, a contracts for differences (CFDs) brokerage holding an Australian Financial Services (AFS) licence.
Crypto.com ha anunciado la adquisición de Watchdog Capital, un bróker-distribuidor registrado en la SEC de EE. UU.