Full-Time

Life Claims Assessor

Posted on 10/25/2024

Manulife Financial

Manulife Financial

10,001+ employees

Provides insurance, investment, and retirement solutions

Data & Analytics
Financial Services

Compensation Overview

CA$40.8k - CA$68kAnnually

+ Incentive Programs + Incentive Compensation

Entry, Junior

Remote in Canada

Category
Insurance
Finance & Banking
Required Skills
Word/Pages/Docs
Requirements
  • Previous Life/disability claims experience would be beneficial
  • Understanding of medical terminology
  • Interpretation of contractual wording
  • Excellent communication skills with the ability to influence internal and external clients at all levels
  • Ability to demonstrate empathy for grieving families
  • Strong Microsoft Office skills (Outlook, Teams, MS Word and Excel)
  • Solid judgment - the ability to recognize quickly what needs to be done in order to satisfy the expectations
  • Proven analytical, organization, time management and decision-making skills
  • Ability to work effectively individually and with a team
  • Proven ability to prioritize and meet deadlines and specific turn-around times
  • Flexibility to adapt to change and work additional hours as business needs require
  • Ability to assess risk with each decision
Responsibilities
  • Review coverage, eligibility, enrolment, beneficiary information, and proof of death (loss) documents.
  • Confirm contract provisions, and verify supporting medical, police, and investigative reports.
  • Calculate eligible benefits and prepare claims system records for payment.
  • Communicate decisions to claimants, beneficiaries, and group clients.
  • Assist plan sponsors with queries and provide support to beneficiaries/family members in obtaining necessary documentation.

Manulife provides a variety of financial services, including life and health insurance, wealth management, and retirement solutions. Their products help individuals, businesses, and institutions manage financial risks and grow their wealth. Manulife generates revenue through premiums from policyholders, fees for managing assets, and investment income. The company uses advanced analytics and technology to offer personalized services, setting it apart from competitors. Manulife's goal is to assist customers in achieving their financial dreams and aspirations while fostering a supportive work environment for its employees.

Company Stage

IPO

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Manulife's strong financial performance, as evidenced by a 6% increase in core earnings, indicates robust growth potential and stability for employees.
  • The company's focus on innovation and technology, such as the rollout of GenAI, provides opportunities for employees to work on cutting-edge projects.
  • Manulife's global reach and diverse client base offer employees exposure to international markets and varied professional experiences.

What critics are saying

  • The financial services industry is highly competitive, with potential threats from both traditional and fintech companies that could impact Manulife's market share.
  • Regulatory changes across different regions could pose compliance challenges and affect Manulife's operations.

What makes Manulife Financial unique

  • Manulife's integration of GenAI in contact centers showcases its commitment to leveraging advanced technology for enhanced customer service, setting it apart from traditional financial service providers.
  • The company's global presence across North America, Asia, and Europe allows it to tap into diverse markets, providing a competitive edge over regional players.
  • Manulife's comprehensive suite of services, including insurance, wealth management, and retirement solutions, offers a one-stop-shop for clients, unlike competitors who may specialize in only one area.

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