Full-Time

Manager – Account Management

Updated on 5/17/2025

Nextdoor

Nextdoor

501-1,000 employees

Social networking platform for neighborhoods

Compensation Overview

$108.5k - $122.5k/yr

+ Commission + Equity Grant

Senior, Expert

Chicago, IL, USA

Hybrid work model; requires in-office presence.

Category
Strategic Account Management
Sales & Account Management
Required Skills
Data Analysis
Requirements
  • 8+ years in the ad tech industry; 3+ years managing a client services team and/or the ability to perform at an advanced level in the domain
  • Strong mentoring, coaching, and people management skills—set up your team for future success
  • Strong understanding of campaign strategy, management, and optimization within a biddable environment
  • Desire to learn the Nextdoor tech and be a product champion for their team
  • Data-driven and analytical mindset; deliver actionable insights to drive revenue strategy and renewals
  • Positive, Curious, with a hunger to learn, and a passion for problem-solving
  • Ability to identify, collaborate and drive change
  • Ability to lead multiple projects while maintaining strong attention to detail
  • Passion for building and transformation; excited to grow with the company
  • Self-motivated and comfortable ideating your own goals based on company objectives
  • Team-oriented mentality that likes making new friends
  • Curiosity, hunger to learn, and passion for problem-solving
Responsibilities
  • Lead a team of Account Managers; coach functional excellence, support new team member onboarding and development, and build Nextdoor expertise
  • Identify areas of skill development; grow and develop Account Managers through strong mentorship
  • Collaborate with Account Management, Operations, and Sales Leadership to ensure accounts are resourced to drive maximum value and impact for our customers
  • Identify vertical trends; guide measurement strategies and performance optimizations that drive customer retention and upsells
  • Develop strong product and technical expertise; be a Nextdoor expert for your team and customers
  • Partner with cross-functional teams to identify gaps and opportunities for training and improving workstreams; develop best practices that scale and drive revenue growth for Nextdoor
  • Build a culture of sharing; disseminate best-in-class work across the broader team, and translate top-down information for vertical application
  • Be the main point of escalation and advocate for your team, vertical, and customers
  • Collaborate with leadership to strategize and execute the long-term vision for the Account Management team
  • Participate in in-person Nextdoor events, trainings, off-sites, volunteer days, and other team building exercises
  • Build in-person relationships with team members and contribute to the KIND culture that Nextdoor values
Desired Qualifications
  • Strong mentoring, coaching, and people management skills—set up your team for future success
  • Desire to learn the Nextdoor tech and be a product champion for their team
  • Positive, Curious, with a hunger to learn, and a passion for problem-solving
  • Team-oriented mentality that likes making new friends
  • Curiosity, hunger to learn, and passion for problem-solving

Nextdoor.com is a social networking platform designed specifically for neighborhoods, primarily operating in the United States but also available in other countries. It allows users to connect with their neighbors, share local news, recommend services, and sell or give away items, functioning like a digital bulletin board for communities. The platform caters to a diverse audience, including individual users, local businesses, and public agencies, with homeowners frequently using it to stay informed about local events and find reliable service providers. What sets Nextdoor apart from other social networking sites is its focus on local interactions rather than global connections. The company generates revenue mainly through advertising, allowing local businesses to target potential customers in their area, and it also offers a premium subscription service for users seeking additional features. The goal of Nextdoor is to foster community engagement and support local connections.

Company Size

501-1,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Localized ad campaigns boost brand success, as seen with Jack in the Box.
  • AI-powered brand safety partnership enhances Nextdoor's advertising credibility.
  • Nextdoor Rewind feature increases user engagement by celebrating community achievements.

What critics are saying

  • Competition from hyper-localized platforms may reduce Nextdoor's user base.
  • Privacy regulations in Europe could hinder Nextdoor's expansion efforts.
  • Negative user experiences could harm Nextdoor's reputation and engagement.

What makes Nextdoor unique

  • Nextdoor focuses on local communities, unlike global social networks.
  • It offers a digital bulletin board for neighborhood interactions and services.
  • Nextdoor's platform supports local businesses with targeted advertising opportunities.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Company Equity

Hybrid Work Options

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

1%
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