Full-Time

Senior Client Service Representative

Employee Health and Benefits

Posted on 11/28/2025

Marsh & McLennan

Marsh & McLennan

Compensation Overview

$40.2k - $74.9k/yr

+ Performance-based Incentives

Company Does Not Provide H1B Sponsorship

Dayton, OH, USA + 5 more

More locations: Chicago, IL, USA | Loveland, OH, USA | Hoffman Estates, IL, USA | Dublin, OH, USA | Seven Hills, OH, USA

Hybrid

Hybrid role; flexibility to work from home or office based on discretion and schedule.

Category
Finance & Banking (1)
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
Requirements
  • 2+ years’ experience working with insurance products and employee benefits at an agency or related company
  • Experience managing group benefits, including medical, dental, vision, life insurance, disability insurance, and voluntary benefits
  • Strong understanding of self-funded medical plans
  • Excellent written and verbal communication skills to effectively service customers
  • Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines
  • Detail orientation and handling a wide variety of tasks
  • Proficiency with Excel Spreadsheets, Word Documents, and ability to navigate Agency Management Systems
  • Reading and interpreting complex documents, such as insurance policies, applications and proposals
  • Ability to work on a fast paced, high-energy team while maintaining a positive attitude
Responsibilities
  • Provide exceptional client service as a Senior Client Service Representative
  • Oversee insurance programs, manage transactions, update client information, and negotiate coverage terms
  • Collaborate closely with the account servicing team to address inquiries, maintain data integrity, and interpret complex documents
Desired Qualifications
  • Life & Health license preferred, or the ability to obtain upon hire
  • BS/BA in Business, Insurance or related field

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

INACTIVE