Outreach and Engagement Officer

Europe PMC is seeking an enthusiastic and creative Outreach and Engagement Officer to join the Literature Services team at EMBL-EBI. This is an exciting opportunity to play a key role in connecting the global research community with one of the world’s leading open science resources.

Europe PMC  provides free and open access to over 47 million research outputs, including abstracts, full text, and preprints, enriched with links to data, reviews, protocols, and other resources. Europe PMC’s trusted open-access content and metadata are accessed through its website, APIs, bulk downloads and text-mining services, and reused in downstream tools, including AI-enabled applications. Supported by 35 international funders, it serves as a core infrastructure for open science and a trusted source of literature for millions of users worldwide.

The way the community discovers and uses literature is rapidly changing, with AI tools, programmatic access, and text mining becoming increasingly common. This role will support efforts to engage both existing and new users, helping ensure Europe PMC remains visible and relevant in these evolving workflows.

This will involve a variety of activities, including building collaborative relationships with aligned organisations, social media campaigns, written content, creating and delivering training, and attending meetings and events. You will also be expected to stay up-to-date with Open Science initiatives and how AI is changing the research lifecycle and the use of resources such as Europe PMC. 

About the Role

As Outreach and Engagement Officer you will drive engagement with key user groups, including researchers, developers, and text and data miners. You’ll work with a range of internal and external stakeholders, including collaborators, partner organisations, and colleagues across EMBL-EBI. You will need to form collaborative partnerships with other service providers, publishers, institutions and open science advocacy groups. 

You will work closely with the Funder Liaison Officer to align communication efforts with our funders.  

You will have the benefit of working on a fantastic campus with excellent facilities, within an international team. 

Primary Duties & Responsibilities

• Delivery of the Community Engagement Strategy

• Deliver day-to-day engagement activities, including managing social media channels; developing communication and campaign plans; liaising with partners; creating content; organising events, webinars and training; and evaluating engagement activities

• You will tailor messages, formats and channels for early-career and established researchers, as well as developers and text and data miners, recognising that these groups have different needs and ways of engaging 

• Create clear, channel-appropriate content, including short-form posts for Bluesky, LinkedIn and relevant community channels such as Slack, alongside blog and news content, short videos, webinars, training resources and presentations

• Create and deliver training sessions for primary user groups and stakeholders of Europe PMC 

• Develop and maintain webinars and on-demand training materials

• Monitor engagement Key Performance Indicators (KPIs) across social, web and  training, communications to inform the Community Engagement strategy

• Share feedback gathered from the engagement activities to contribute to strategic planning for Europe PMC development

• Attending events, both virtually and in person, including relevant conferences and  workshops

• Prepare and deliver presentations (talks and posters) and support others in the team to produce engaging slides and presentations

• Contribute to the Europe PMC website content and inform on design based on knowledge and expertise

You Will Have 

• A degree or equivalent experience in Communications, Information Science or Life Sciences

• Experience of working within a communications or engagement or marketing role, within a research, scientific publishing, open science, or academic context 

• Experience tailoring content and engagement approaches for distinct audiences, for example,  early-career and established researchers, software developers, open science advocates and funders/institutions 

• Leading development of the engagement strategy

• Planning and delivering effective communication or promotional campaigns and measuring their success

• Demonstrable experience managing organisational social media channels and increasing reach and engagement through audience insight and platform analytics

• Hands-on experience working in life sciences research or a scientific publishing domain

• Using social media tools, online training platforms  or webinar/virtual meeting software

• Excellent written and verbal communication skills 

• Ability to deliver messages to a range of audiences

You May Also Have 

• Experience writing content with scientific or technical subject matter 

• An interest in or awareness of open science or how AI is changing the research landscape

• Familiarity with AI tools relevant to communications work

• Data analysis experience

• Image/video editing software experience

Contract length: 3-year fixed term contract

Salary: Grade 5 monthly salary starting at £3,452.00 per month after tax but excluding pension and insurance contributions. Plus, generous benefits.

Next Steps: This vacancy will run from Monday, 23rd September with a scheduled closing date of Sunday, 27th September and we invite you to apply as soon as possible. Please include both your up-to-date CV and a cover letter for consideration. 

*** Applications will be reviewed on a rolling basis and in the event that we identify a suitable candidate ahead of the scheduled closing date, we reserve the right to close the vacancy in advance of the published closing date. ***

Where can I find out more? 

Discover more about our hiring manager, Melissa Harrison and team, here:Melissa Harrison - Team Leader of Literature Services | EMBL-EBI

EMBL-EBI Literature Services group: Literature Services – Europe PMC database and text mining infrastructure

Why join us

Do something meaningful
At EMBL-EBI you can apply your talent and passion to accelerate science and tackle some of humankind's greatest challenges. EMBL-EBI, part of the European Molecular Biology Laboratory, is a worldwide leader in the storage, analysis and dissemination of large biological datasets. We provide the global research community with access to publicly available databases and tools which are crucial for the advancement of healthcare, food security, and biodiversity.
 

Join a culture of innovation
We are located on the Wellcome Genome Campus, alongside other prominent research and biotech organisations, and surrounded by beautiful Cambridgeshire countryside. This is a highly collaborative and inclusive community where our employees enjoy a relaxed atmosphere. We are committed to ensuring our employees feel valued, supported and empowered to reach their professional potential.  Watch this video to see how EMBL-EBI makes an impact.

Enjoy lots of benefits:

• Financial incentives: Monthly family, child and non-resident allowances, annual salary review, pension scheme, death benefit, long-term care, accident-at-work and unemployment insurances

• Flexible working arrangements - including hybrid working patterns 

• Private medical insurance for you and your immediate family (including all prescriptions and generous dental & optical cover)

• Generous time off: 30 days annual leave per year, in addition public holidays

• Relocation package including installation grant (if required)

• Campus life: Free shuttle bus to and from work, on-site library, subsidised on-site gym and cafeteria, casual dress code, extensive sports and social club activities (on campus and remotely)

• Family benefits: On-site nursery, 10 days of child sick leave, generous parental leave, holiday clubs on campus and monthly family and child allowances

• Benefits for non-UK residents: Visa exemption, education grant for private schooling, financial support to travel back to your home country every second year and a monthly non-resident allowance.

For detailed information please visit our employee benefits page here. 

What else you need to know

• International applicants: We recruit internationally and successful candidates are offered visa exemptions. Please take a look at our International Applicants page for further information.  

• EMBL is a signatory of DORA. Find out how we apply DORA principles to our recruitment and performance assessment processes here.

• Diversity and inclusion: At EMBL, we believe that diverse teams drive innovation and scientific excellence. We encourage applications from candidates of all genders, identities, nationalities and/or any other diverse backgrounds.

• How to apply: To apply please submit a cover letter and a CV through our online system. Applications will close at 23:59 CET on the date shown below. We aim to provide a response within two weeks after the closing date.

Closing Date