Manager/Director

About the role

As Covera's first Manager/Director of Proposal Management, you'll build and scale the proposal function that supports our commercial growth. You'll own the strategy, execution, content, and operational infrastructure behind every enterprise proposal, helping translate Covera's clinical and technical differentiation into winning customer engagements.

This role will play a direct role in helping Covera achieve and exceed its commercial growth goals by improving proposal quality, increasing scalability, and enabling faster, more effective responses to employer and health plan opportunities. 

You'll lead the end-to-end execution of RFPs, RFIs, RFQs, security questionnaires, due diligence requests, and other proposal activities that support our commercial organization.

This role is equal parts project manager, proposal strategist, writer, editor, and cross-functional leader. You'll coordinate stakeholders across Product, Clinical, Legal, Security, Marketing, Customer Success, Operations, Finance, and RevOps to ensure every submission accurately represents Covera's differentiated value while meeting aggressive customer timelines.

You'll also build the infrastructure that allows our proposal process to scale as Covera grows.

In this role, you will be expected to:

Own the Proposal Lifecycle

• Lead the end-to-end management of all RFPs, RFIs, RFQs, employer questionnaires, security assessments, implementation questionnaires, and due diligence requests.
• Develop proposal strategies aligned with customer requirements and commercial objectives.
• Build proposal timelines, coordinate contributors, and ensure all deliverables are submitted accurately and on time.
• Serve as the central project manager throughout the proposal process.
• Balance multiple enterprise opportunities simultaneously while maintaining exceptional quality.

Proposal Writing & Content Development

• Write, edit, and tailor persuasive proposal responses that clearly communicate Covera's clinical differentiation, technology, outcomes, and value proposition.
• Translate complex healthcare, AI, and radiology concepts into language that resonates with employers, brokers, consultants, and health plans.
• Customize responses based on customer priorities while maintaining consistent messaging.
• Review all submissions for clarity, accuracy, consistency, and compliance.

Proposal Content Management

• Analyze historical RFPs and proposal responses to identify best practices and develop best-in-class, standardized content.
• Build and maintain Covera's centralized proposal content library.
• Develop reusable content including:
• Standard proposal responses
• Clinical narratives
• Product descriptions
• Security documentation
• Compliance statements
• Customer case studies
• Implementation materials
• ROI messaging
• Establish governance to ensure content remains accurate and up to date.

Cross-Functional Partnership

• Partner with stakeholders across Commercial, Product, Clinical, Marketing, Operations, Legal, Security, Finance, and RevOps to gather information, develop high-quality proposal content, resolve questions, and deliver compelling, accurate submissions.
• Influence and drive alignment across a highly matrixed organization, bringing together subject matter experts to deliver compelling, accurate, and timely responses.

Proposal Operations

• Develop scalable proposal workflows and best practices.
• Recommend and administer proposal management technology (Loopio, Responsive, RFPIO, etc.).
• Establish proposal metrics, reporting, and continuous improvement initiatives.
• Measure proposal effectiveness through response quality, turnaround time, win rates, and contribution to commercial pipeline and revenue growth.
• Conduct post-submission reviews to identify opportunities for higher win rates.
• Help standardize proposal processes across the commercial organization.

Commercial Enablement & Customer Growth

Support Customer Success and Account Management by preparing:

• Renewal proposals
• Expansion proposals
• Customer questionnaires
• Executive Business Review materials
• Follow-up documentation
• Strategic presentations

Requirements:

• 7+ years managing enterprise RFPs, proposals, or commercial enablement in healthcare or healthcare technology.
• Deep experience leading enterprise employer benefits and/or health plan RFP responses.
• Exceptional writing, editing, and communication skills.
• Proven experience leading complex, cross-functional proposal efforts.
• Demonstrated success influencing stakeholders and driving results across a highly matrixed organization without direct authority.
• Strong project management experience with multiple concurrent deadlines.
• Strong analytical skills with experience tracking proposal metrics, win rates, and commercial performance.
• Ability to simplify complex clinical, operational, and technical concepts.
• Outstanding attention to detail.
• Demonstrated sense of urgency with the ability to deliver high-quality work under aggressive deadlines.
• Comfortable working in a fast-paced, high-growth startup.

Preferred

• Experience supporting employer benefits, digital health, value-based care, or healthcare AI organizations.
• Proposal software experience (Loopio, Responsive, RFPIO, Qvidian, etc.).
• Familiarity with healthcare security questionnaires.
• Experience working with consultants and benefit brokers.
• HubSpot or Salesforce experience.

AI at Covera

At Covera Health, AI is not a novelty. It's a core part of how we work. Every team member is expected to actively use AI in their day-to-day role, and we invest in building that fluency across the organization. If you lean into new tools and are energized by what's still possible, you'll fit in.

Benefits

• Comprehensive medical plans - choose from three plans, including one with 100% of premiums covered for you and your dependents
• Vision & Dental
• Flexible Time Off - take the time you need, when you need it
• Generous company wide holidays - 16 in total 
• 401(k) Retirement Plan
• Annual Professional Development Stipend to invest in courses, books, or any other professional development related activity
• Annual Wellness stipend for fitness, mental health or other wellness expenses

We may use automated tools or AI to assist in reviewing applications.

The minimum and maximum base salary for this position ranges from $110,000 - $160,000, in addition to a discretionary bonus and comprehensive benefits package. Final salary will be based on a number of factors including but not limited to, a candidate’s qualifications, skills, competencies, experience, expertise and location. Final compensation decisions may occasionally fall outside of the posted range. Salary ranges are periodically reviewed and may be adjusted in response to market trends and company needs.

At Covera Health, we strive to build diverse teams that reflect the people we want to empower through our technology. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Covera Health is proud to be an equal-opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.