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Lithia Motors

Automotive retailer offering financing and services

Internet Sales Representative

Full-TimePosted on 8/6/2026
$46.5k - $154k/yr+ Commission + Bonus + Short-term incentives + Long-term incentives
Junior
Walnut Creek, CA, USA
In Person
Sales & Account ManagementAccount Executive

About the job

Requirements
  • At least 1 year of automotive Internet Sales, Business Development Center, or Digital Sales experience is required.
  • Experience with appointment setting and sales performance is required.
  • Experience building relationships, responding to customer needs, and delivering quality service is required.
  • Ability to work flexibly and efficiently in a high-volume sales environment is required.
  • An acceptable driving record and a valid driver's license in the state of residence are required.
  • A high school diploma or equivalent is required, and applicants must be at least 18 years old.
Responsibilities
  • Respond quickly and thoroughly to internet, phone, text, and email inquiries.
  • Convert leads into showroom appointments.
  • Build customer trust through proactive follow-up and personalized service.
  • Collaborate with the sales team to maximize closing opportunities.
  • Manage customer communications through the customer relationship management system.
  • Deliver a personalized customer experience from first contact through vehicle delivery.

About the company

Lithia & Driveway is a large automotive retailer with more than 300 stores across the United States, United Kingdom, and Canada, representing over 50 vehicle brands. It sells both new and used cars and offers financing, insurance, and after-sales services to individual customers and businesses. The company earns revenue from vehicle sales, service contracts, and financial products, and operates with a performance-driven culture focused on ownership, continuous improvement, and customer satisfaction. Its scale, national and cross-border presence, and breadth of services differentiate it from competitors, along with its combined focus on sales, financing, and after-sales support. The goal is to be a leading full-service mobility retailer that provides a wide range of automotive products and services while maintaining high customer satisfaction and inclusion within its workforce.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Medford, Oregon

Founded

1946

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Simplify's Take

What believers are saying

  • September 8, 2026 Rockwall Hyundai adds $75 million annualized revenue and Dallas-Fort Worth density.
  • 2026 buybacks reached $541 million by September 8, with $580 million remaining.
  • After-sales revenue grew 3.8% in Q2 2026, expanding gross margins to 58.7%.

What critics are saying

  • Q2 2026 same-store revenue fell 1.6%, showing core demand weakness.
  • A July 2026 Washington consumer class action targets Camp Chevrolet and Lithia Motors.
  • Heavy dependence on dealership consolidation creates existential exposure if financing or franchise economics freeze.

What makes Lithia Motors unique

  • LAD's scale spans 300-plus stores, 50 brands, and three countries.
  • Driveway, DFC, and service contracts create an omnichannel ownership ecosystem beyond dealership sales.
  • Scott Cooke's August 2026 promotion deepens finance-led operations leadership across core profit engines.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Paid Holidays
  • Paid Vacation
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Wellness Programs
  • Vehicle Purchase Discounts

Company News

Market Chameleon
Oct 6th, 2026
Lithia & Driveway names Katie Macaddino Chief People Officer.

Lithia & Driveway names Katie Macaddino Chief People Officer. Globe Newswire 6-Oct-2026 5:30 AM MEDFORD, Ore., Oct. 06, 2026 (GLOBE NEWSWIRE) - Lithia & Driveway (NYSE:LAD) today announced the promotion of Katie Macaddino to Chief People Officer. In this role, she will continue to lead Lithia & Driveway's global People & Culture organization and serve on the company's senior leadership team, overseeing people strategy, culture, leadership development, total rewards, employee experience, and people systems. Since joining Lithia & Driveway, Katie has focused on strengthening the company's leadership bench, accelerating team member development, and simplifying how the People & Culture function supports its stores, leaders, and team members. Her approach centers on connecting people strategy with business strategy. In doing so, she has advanced the company's mission of "Growth Powered by People" while reinforcing the connection between people, culture, and business performance. "From day one, Katie has embraced our business, leaders, and culture while bringing valuable experience that strengthens what makes LAD unique," said Bryan DeBoer, President and CEO. "She understands that 'Growth Powered by People' is more than our mission - it is our competitive advantage and how we will continue to evolve. I'm excited to have Katie step into this role and continue helping shape the next chapter of LAD." Katie brings more than 20 years of business and people leadership experience, including 15 years at Intel. She holds a master's degree in human resources from Cornell University and a bachelor's degree in business management from Portland State University. About Lithia & Driveway (LAD) Lithia & Driveway (NYSE:LAD) is the largest global automotive retailer making Auto Done Easy by providing simple, transparent, and convenient experiences throughout the ownership lifecycle. LAD helps customers take care of any vehicle need through a comprehensive network of physical locations, e-commerce platforms, captive finance solutions, fleet management offerings, and other synergistic adjacencies. Celebrating 80 years in business in 2026, LAD consistently delivers profitable growth in a massive and unconsolidated industry. Its highly diversified and competitively differentiated design provides LAD with the flexibility and scale to pursue its vision to modernize personal transportation solutions wherever, whenever and however consumers desire.

StockTitan
Sep 8th, 2026
Lithia spent $541 million buying back its own shares. It also acquired a Texas Hyundai dealership.

Rockwall Hyundai adds estimated $75M in annualized revenue; LAD has $580M left under its repurchase authorization after buying 108,000 shares.

Africa Business Watch
Aug 25th, 2026
Lithia & Driveway names Scott Cooke Operations President.

Lithia & Driveway names Scott Cooke Operations President. MEDFORD, Ore., Aug. 25, 2026 (GLOBE NEWSWIRE) - Lithia & Driveway (NYSE: LAD) today announced the appointment of Scott Cooke as Operations President and welcomes his leadership, experience and passion to further advance its mission of Growth Powered by People. Scott brings two and a half decades of experience with Toyota Financial Services, most recently serving as President and CEO, where he led an integrated business that touched virtually every aspect of the vehicle ownership lifecycle, with more than $150 billion in managed assets. His deep experience across automotive finance, operations, and people development will help us accelerate our growth, further drive performance, and leverage the strategic strengths and differentiations that Lithia & Driveway have built. As Operations President, Cooke will lead performance across the Southeastern and South Central Store Operations, Driveway Finance Corporation (DFC), and Finance & Insurance, aligning operational, financial, and people strategies to drive customer loyalty, operational excellence, and long-term shareholder value. "Scott is a perfect cultural fit and proven leader with deep operational expertise, a customer-first mindset, and an impressive track record of delivering results," said Bryan DeBoer, President and CEO of Lithia & Driveway. "As we continue executing our strategy, Scott's leadership will help accelerate performance across our platform while advancing our mission of Growth Powered by People. His experience building high-performing teams and creating scalable operational excellence makes him an outstanding addition to our executive leadership team." Scott joins Mike Cavanaugh, recently promoted to Operations President, Bryan Osterhout, Operations President in the Western Region, and Neil Williamson, Operations President in the UK, as part of LAD's senior operations leadership team. Together, they bring deep operational experience and a shared focus on developing people, improving performance, and driving sustainable growth across the organization. The appointment comes as DFC leader Chuck Lietz prepares to retire in 2027. Throughout his career with LAD, Chuck has played an important role in the company's operational success and leadership development efforts. "We are grateful for Chuck's many contributions to Lithia & Driveway and the impact he has had on our people, culture, and performance," DeBoer said. "His leadership has been nothing short of remarkable helping build a strong foundation for continued growth, and we look forward to culminating his illustrious career together over the next few quarters and his retirement." These leadership transitions reflect Lithia & Driveway's commitment to developing talent and building a deep leadership bench capable of supporting the company's long-term growth strategy. Guided by its mission of Growth Powered by People, LAD remains focused on delivering a high-performance culture while making Auto Done Easy for customers through seamless experiences, operational excellence, and a relentless commitment to earning customer loyalty wherever, whenever and however they choose. Media Contact [email protected] Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

RecovR
Aug 24th, 2026
Lithia Motors selects RecovR(R) as preferred wireless GPS Asset Tracking solution.

Lithia Motors selects RecovR(R) as preferred wireless GPS Asset Tracking solution. Lithia Motors elevates dealership technology with RecovR's advanced wireless tracking solution for enhanced inventory management and theft recovery. First published on August 24, 2026 Celina Fontenot August 17, 2026 Lithia Motors, the nation's largest independent automotive dealer group, has selected RecovR(R), a solution of Kudelski IoT within the Kudelski Group as its preferred wireless GPS provider. This strategic partnership addresses the increasing complexity of dealership operations and the rising threat of vehicle theft across North America by providing Lithia's dealer network with cutting-edge wireless tracking technology that differentiates from traditional wired alternatives. The comprehensive solution delivers enhanced inventory management, operational efficiency, and theft recovery capabilities that set a new standard in dealership operations. "We are honored to be selected as Lithia Motors' preferred wireless GPS provider and excited to partner with the nation's largest independent dealer group," said Patrick Hauert, SVP Asset Tracking, Kudelski IoT. "This partnership represents our commitment to providing advanced wireless technology solutions that address the critical operational needs of today's automotive dealerships. We look forward to supporting Lithia's dealer network with a solution that elevates their technology capabilities and delivers measurable value through improved efficiency, enhanced security, and new revenue opportunities." RecovR's wireless GPS solution offers Lithia dealerships several key advantages that drove the selection decision: Comprehensive Dealer Revenue Opportunity: RecovR provides dealerships with a valuable F&I product to offer customers, creating additional revenue streams while delivering exceptional theft recovery protection to vehicle buyers. Proven Theft Recovery: RecovR's advanced tracking technology, combining GPS, cellular, Bluetooth, and Wi-Fi positioning, ensures reliable asset recovery even in challenging conditions where GPS signals may be obstructed. RecovR recovers 99% of stolen vehicles because the solution is easy and fast for law enforcement to use. Secure & Compliant Wireless Technology: Unlike traditional wired GPS systems, RecovR's wireless design enables fast, 30-second installation with no wiring required, reducing installation time and costs while eliminating the risk of vehicle damage during installation. With up to five years of battery life, RecovR provides continuous inventory tracking without the need for frequent maintenance or battery replacements, ensuring reliable long-term performance. RecovR is not connected to the vehicle and does not store any vehicle data. It has been validated by cybersecurity experts and is compliant with FTC Safeguards. Advanced Inventory Management: RecovR provides one of the most advanced inventory management solutions available to automotive dealerships. The intuitive platform seamlessly integrates into existing dealership operations, providing real-time visibility into inventory location and movement across the entire lot. This capability improves operational efficiency by reducing time spent searching for vehicles, streamlining reconditioning workflows, and accelerating the sales process, delivering measurable improvements similar to those achieved by leading dealership groups. The partnership enables Lithia dealerships to leverage technology from Kudelski IoT, backed by the Kudelski Group's more than 75 years of Swiss engineering excellence and innovation in digital security solutions. RecovR has established a proven track record with having deployed over 1,000 automotive dealership locations across North America, demonstrating consistent results in inventory management efficiency and theft recovery success. "RecovR is backed by the Kudelski Group's decades of security engineering and is trusted at the highest levels, including the U.S. Department of Defense and the world's largest used-car retailer," Hauert added. "We look forward to bringing that same standard to Lithia's network and supporting their dealers for the long term." The RecovR solution provides Lithia dealerships with immediate access to advanced wireless asset tracking technology, positioning them at the forefront of dealership innovation. About Kudelski IoT: Kudelski IoT is the Internet of Things division of the Kudelski Group, a world leader in core digital security technologies and solutions for media, cybersecurity, and IoT. Kudelski IoT provides end-to-end IoT solutions for automotive retail, agriculture, and other industries, leveraging the group's 35 years of innovation in digital business model creation; hardware, software and ecosystem design and testing; state-of-the-art security life cycle management technologies and services; and managed operation of complex systems. The RecovR product suite includes RecovR for Cars for vehicle tracking, RecovR for Keys for key management, and RecovR ID Check for identity verification and fraud prevention. For more information about Kudelski IoT's RecovR solution, visit www.recovr.biz. For more information about Kudelski Group, visit www.nagra.com. Media Contact: Celina Fontenot Senior Solutions Marketing Manager 480-524-9019 celina.fontenot[at]nagra.com Celina Fontenot. Sr. Solutions Marketing Manager.

Lithia Chrysler Jeep Dodge RAM of Klamath Falls
Jul 14th, 2026
Lithia Klamath Falls supports Oregon Tech student travel with a new Ram truck!

Lithia Klamath Falls supports Oregon Tech student travel with a new Ram truck! Tuesday, 14 July, 2026 Lithia Chrysler Jeep Dodge Ram in Klamath Falls is proud to announce a meaningful partnership with Oregon Institute of Technology. Its Oregon Ram dealership has donated a two-year lease of a new Ram 3500 truck to the College of Engineering, Technology, and Management (ETM), providing essential transportation support for student competitions and industry engagement opportunities. Supporting future Engineers and technology leaders. This generous contribution will benefit more than 500 students annually across various engineering and technology programs. The six-person Ram 3500 truck will provide reliable transportation for student clubs competing in prestigious events, including Baja, Formula Society of Automotive Engineers, Concrete Canoe, and Steel Bridge competitions. Students from Manufacturing and Mechanical Engineering, Civil Engineering, Electrical Engineering, Renewable Energy, Geomatics, and other ETM programs will utilize the vehicle to safely transport equipment and materials required for regional and national competitions. A commitment to workforce development. "Our team is proud to deliver this Ram 3500 to Oregon Tech," said Juan Maldonado, General Manager at Lithia Chrysler Dodge Jeep Ram in Klamath Falls. "We recognize the role applied experience plays in preparing students for careers in engineering and technical fields. Supporting these students as they compete and represent the region aligns with our commitment to workforce development." Dean Dr. Neslihan Alp expressed gratitude for the partnership, noting that the truck will serve students across multiple programs by supporting hands-on learning and industry engagement. Building stronger communities together. This partnership reflects its shared commitment to applied learning, workforce development, and community impact. At Lithia Chrysler Dodge Jeep Ram of Klamath Falls, Lithiaklamathfalls believe in investing in the next generation of engineering and technology leaders who will shape its region's future. Search blog.

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