Full-Time
Patient Access Representative
Ancillary
Posted on 10/7/2025
University Health
1,001-5,000 employees
Academic health system with teaching hospitals
No salary listed
Kansas City, MO, USA
In Person
 Clerical & Data Entry (2) |
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- High school diploma or equivalent.
- Previous experience as a Patient Access Representative or Patient Access Scheduling Representative.
- Clear and concise communication skills required in order to effectively interview patients/families and to exchange information with hospital staff members, physicians, and third party payors.
- Concise written communication and keyboarding skills required.
- Detail oriented.
- Ability to read, analyze, and interpret clinical information, business account information, financial and legal documents.
- Ability to respond to sensitive inquiries from regulatory agencies, hospital staff, members of the community or sensitive inquiries/complaints from guests.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to deal with abstract concepts and interpret verbal, nonverbal, and written instructions.
- The Ancillary Access Representative will perform all Patient Access functions. Performs all outpatient and inpatient registration functions.
- Ensures that patients meet financial requirements.
- Provides general information to hospital users, patients and families.
- Communicates effectively to service delivery areas to maximize patient flow and customer service.
- Provides excellent patient focused customer service.
- Assists with scheduling and activates orders as applicable.
- The Ancillary Access Representative will typically be located in Laboratory and Radiology Registration areas, but will be able to assist in all areas, including: Check-In Desk, Emergency Department Registration, Outpatient Registration, Inpatient & Observation Registration.
- Two years’ experience with patient contact.
- Basic Medical terminology knowledge.
- Medical insurance verification and authorization experience.
- Ability to speak Spanish.
University Health is an academic health system with two acute-care hospitals, a large behavioral health program, a long-term care facility, and multiple primary care clinics. It delivers inpatient, emergency, surgical, and outpatient care through a connected network and serves as the primary teaching hospital for the University of Missouri-Kansas City School of Medicine, where doctors also train tomorrow’s physicians. Its downtown campus houses a Level One Trauma Center, and the system includes specialty centers like a cancer center, eye center, imaging, and a Family Birthplace. The goal is to provide accessible, high-quality care for the community, educate future healthcare professionals, and improve health outcomes for all patients.
Company Size
1,001-5,000
Company Stage
Grant
Total Funding
$1M
Headquarters
Kansas City, Missouri
Founded
1962
Simplify's Take
What believers are saying
- $2.3M expansion into Independence office space starts April 2024.
- $1M McCombs Foundation gift boosts pediatric transplant program.
- $300M Belvidere Park hospital adds 100 University Health acute beds.
What critics are saying
- UHS $63M mental health hospital opens 2026, capturing Independence market share.
- State repurposes Center for Behavioral Medicine, eliminating 50 acute beds.
- Belvidere Park state control sidelines University Health revenue from short-term care.
What makes University Health unique
- Largest comprehensive behavioral health program in Kansas City area.
- Primary teaching hospital for UMKC School of Medicine.
- Two acute care academic hospitals with specialist physicians.
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Company News
University Health KC to spend $2,301,000.00 to expand into new space in Independence Missouri. University Health KC to spend $2,301,000.00 to expand into new space in Independence Missouri.Independence, Missouri — According to state and local development sources, University Health KC plans to invest $2,301,000.00 to build out new space in Independence. The company plans to occupy the new space at 19000 E Eastland Center Ct in Independence, on or about April 1, 2024. According to the company website University Health (UH) has all the things you expect from a great health system. With two acute care academic hospital locations, the largest, most comprehensive behavioral health program in the area, a long-term care facility and multiple primary care practices, UH provides the highest quality care from routine screenings to the most complicated cases. We are the primary teaching hospital for the University of Missouri-Kansas City School of Medicine, so our doctors are academic specialists who teach tomorrows doctors the very latest updates
This would be the 14th consecutive year the University of Kansas Hospital was named the Best Hospital in Kansas City.
The University of Kansas Hospital is also nationally ranked among the country's top 50 hospitals in 8 specialties.
The University of Kansas Hospital announced last week it has acquired $143 Million for the development of a new state-of-the-art cancer center.
Late San Antonio businessman and philanthropist Red McCombs’ impact on the city has continued after his passing in February as the McCombs Foundation is contributing $1 million to the pediatric transplant program at University Health’s Transplant Institute.