Full-Time

Senior Manager

IT Services & Support

Confirmed live in the last 24 hours

Zoox

Zoox

1,001-5,000 employees

Develops autonomous, all-electric mobility vehicles

AI & Machine Learning
Automotive & Transportation

Senior

San Mateo, CA, USA

Required Skills
JIRA
Confluence
Requirements
  • 10+ years of experience in an IT Support Leadership role
  • Ability to manage teams of 25 or more, supporting 5,000+ users
  • Experience with Linux, Windows 10, Chrome OS, and macOS in an enterprise environment
  • Experience with Jira, Confluence, or similar ticketing and documentation tools
Responsibilities
  • Drive the strategy, productivity, and growth of the Zoox Client Services organization
  • Work with other parts of the business to provide strategic leadership to the Client Services management teams
  • Hire, train, and mentor Client Services Managers, Engineers and Technicians
  • Develop, enhance, and implement Client Services processes, policies, and best practices
  • Build strategic relationships between internal IT resources and external vendors
  • Create and manage budget plans and procurement strategy
  • Work cross-collaboratively on client-side projects to improve security, increase efficiency, and/or improve user experience

Zoox is at the forefront of transforming urban mobility with its focus on developing autonomous, electric vehicles tailored for efficient mobility-as-a-service. By prioritizing environmental concerns with vehicles designed to reduce congestion and pollution, Zoox stands out as a leader in creating safer and more sustainable urban transit solutions. Working at Zoox offers a dynamic environment where technology and sustainability intersect, providing a unique opportunity for those passionate about shaping the future of transportation.

Company Stage

M&A

Total Funding

$2.3B

Headquarters

Foster City, California

Founded

2014

Growth & Insights
Headcount

6 month growth

15%

1 year growth

27%

2 year growth

80%

Benefits

Health Insurance

Maternity & Paternity Leave

Vacation & Paid Time Off

Sick Days

Free Lunch or Snacks

Employee Assitance Program