Full-Time

Senior Technical Account Manager

Confirmed live in the last 24 hours

Axonius

Axonius

501-1,000 employees

Cybersecurity platform for asset management

Compensation Overview

$145k - $160k/yr

+ Stock Options + Annual Bonus

Senior

Riverside-San Bernardino-Ontario, CA, CA, USA

Category
Customer Success
Sales & Account Management
Required Skills
Python
NoSQL
SQL
Requirements
  • At least 4 years industry experience in a customer facing role within software and/or technology
  • Strong understanding of how Internet protocols work (HTTP/HTTPS, SMTP, SSH, SMB, FTP, Telnet, LDAP/LDAPS etc.)
  • Basic understanding of data formats and structures (JSON, CSV, SQL/NoSQL, etc.)
  • Knowledge of networking topology, network configuration and components (firewalls, routers, etc.), endpoint security technologies (AV, EDR, malware detection etc.), cloud security principles, and vulnerability management
  • Strong verbal and written communication skills
  • Capable of presenting technical information to technical and non-technical audiences
  • Self driven problem solver who thrives in a fast paced environment
  • Provide a customer focused approach and a strong sense of ownership over customer results
  • Basic understanding of Python
  • Demonstrate critical thinking skills
Responsibilities
  • Train customers on how to use the product.
  • Confidently demonstrate all new features as they are added.
  • Build customer relationships and ensure the relationships remain a positive experience.
  • Proactively engage with customers to find additional use cases for their environment.
  • Conduct regular meetings and QBRs with both the technical and executive customer teams.
  • Work with customers and the product team on feature requests and ensure their expectations are met in a timely manner.
  • Triage escalations of tickets from the customer support team and engage the appropriate resources to expedite a resolution for the customer.
Desired Qualifications
  • Experience building and delivering a technical partner enablement program
  • Familiarity with API’s and their practical application in a real world environment
  • Intermediate knowledge of coding in Python, Bash, Batch, and/or Powershell
  • Understanding of data sets and how to effectively extract useful information

Axonius focuses on cybersecurity and asset management by providing a platform that integrates with over 200 different solutions. This platform gives organizations a complete view of their assets, users, and any security coverage gaps. It simplifies the asset inventory process, which can be time-consuming and labor-intensive. By collecting data from various business management and security tools, Axonius allows clients to automatically check their security policies, fix any identified gaps, and improve the use of their existing security tools. The company mainly targets large enterprises that need to manage numerous security tools and assets, helping them enforce security policies more efficiently and concentrate on strategic goals instead of manual tasks. Axonius operates on a subscription model, earning revenue through licensing fees for its platform.

Company Size

501-1,000

Company Stage

Series E

Total Funding

$865M

Headquarters

New York City, New York

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Appointing Ryan Knisley as Chief Product Strategist strengthens Axonius' leadership team.
  • Axonius' selection by the DoD highlights its platform's innovation and reliability.
  • Recognition as a Leader in SaaS Security Posture Management boosts Axonius' market credibility.

What critics are saying

  • Emerging startups with innovative solutions may challenge Axonius' market position.
  • Rapid AI-driven tool evolution may require Axonius to invest heavily in R&D.
  • Economic downturns could impact Axonius' subscription-based revenue model.

What makes Axonius unique

  • Axonius integrates with over 200 solutions, offering a unified view of assets.
  • The platform automates security policy validation and gap remediation, enhancing efficiency.
  • Axonius serves enterprises needing to manage numerous security tools and assets effectively.

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Benefits

Health Insurance

Dental Insurance

Remote Work Options

401(k) Company Match

Parental Leave

Professional Development Budget

Stock Options

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-3%
GlobeNewswire
Apr 15th, 2025
Axonius Appoints Former Disney Ciso Ryan Knisley As Chief Product Strategist

NEW YORK, April 15, 2025 (GLOBE NEWSWIRE) -- Axonius, the leader in cyber asset management that delivers visibility and actionability across all digital assets, today announced the appointment of Ryan Knisley as Chief Product Strategist. Knisley brings over a decade of technology and security leadership, most recently serving as Chief Information Security Officer (CISO) at Walt Disney. Prior to his role at Disney, Knisley was the CISO for Costco. In his new role at Axonius, Knisley will provide strategic guidance on enhancing the company’s security product portfolio while serving as a key external voice, engaging directly with customers to align Axonius’ solutions with their evolving security needs. “Ryan’s extensive experience as one of the top CISOs in the world is set to have a significant impact on the next phase of Axonius’ journey,” said Dean Sysman, CEO of Axonius. “We are at a pivotal stage of growth where our products are fulfilling critical industry needs

GlobeNewswire
Apr 3rd, 2025
Axonius Appoints David Walters as Chief Revenue Officer

Axonius appoints David Walters as Chief Revenue Officer.

Cyber Defense Wire
Mar 24th, 2025
Axonius Unveils Unified Identity Management & Security Solution to Centralize IAM Program Operations

Axonius unveils unified Identity Management & Security solution to centralize IAM Program operations.

Solutions Review
Mar 21st, 2025
Endpoint Security and Network Monitoring News for the Week of March 21st: Auvik, SlashNext, CyCognito, and More

Axonius, a cyber asset management solution provider, recently launched the Axonius Asset Cloud, a new suite of products designed to transform asset intelligence into intelligent action.

Threatscape
Mar 13th, 2025
Axonius named a Leader in SaaS Security Posture Management

Axonius has been recognised by GigaOm as a Leader in the 2024 Radar Report for SaaS Security Posture Management (SSPM).