Full-Time

Order Administration Analyst

Posted on 11/20/2024

Pure Storage

Pure Storage

5,001-10,000 employees

Provides advanced data storage solutions

Data & Analytics
Consulting
Hardware
Enterprise Software

Compensation Overview

$80k - $121kAnnually

+ Incentive Pay + Equity

Mid

Santa Clara, CA, USA

Expected to work from the Santa Clara office in compliance with Pure’s policies.

Category
Procurement & Sourcing
Supply Chain Management
Operations & Logistics
Required Skills
NetSuite
Tableau
Salesforce
Customer Service
Requirements
  • Bachelor’s degree in Business Administration, Supply Chain, or a related field, or equivalent experience
  • 3+ years of experience in order administration, customer service, or a similar role
  • Foundational project management skills; experience with project management tools is a bonus
  • Familiarity with Salesforce and NetSuite preferred; experience with other CRM and ERP systems is also valuable
  • Experience in a channel-driven sales organization
  • Ability to execute tasks, adapt quickly, prioritize, and multitask in a fast-paced, high-growth environment
  • Flexibility to respond to sudden, non-routine, and unstructured requests
  • Strong data entry skills for fast and precise data review and input
  • Exceptional interpersonal, written, and verbal communication skills; effective in listening, negotiation, and problem-solving
  • Self-motivated, with a track record of success in operational support and excellent customer service skills
  • Keen attention to detail and accuracy
  • Ability to build effective interactions with both internal and external customers and colleagues
  • High integrity and accountability in all areas of responsibility
Responsibilities
  • Leverage your expertise in NetSuite, Salesforce, Google Workspace, and Microsoft Office to manage essential tasks and ensure efficiency.
  • Create, edit, and submit Contract Manufacturing Purchase Orders (CMPO) through NetSuite B2B EDI, ensuring accuracy in billing and shipping addresses, pricing, and configurations, while adhering to company guidelines and processes.
  • Execute expedite requests effectively using Smartsheet software to meet urgent demands.
  • Oversee the NetSuite backlog, managing the entire CMPO process from execution to fulfillment, utilizing NetSuite, Google, and Tableau reports for tracking and accuracy.
  • Build and sustain collaborative partnerships with Sales, Sales Operations, Finance, Supply Chain, Contract Manufacturing, and other key functions to support seamless processes.
  • Work closely with the Sales Team to resolve order issues and provide education on fulfillment policies and guidelines.
  • Ensure positive, professional communication internally and externally to address and resolve fulfillment challenges.
  • Support departmental growth by contributing to the development of scalable processes, creating and refining documentation, tracking metrics, and driving quality improvements.
  • Maintain a foundational understanding of Bill of Materials to enhance overall order accuracy and fulfillment.

Pure Storage specializes in data storage solutions, providing businesses with advanced technologies to manage and protect their data. The company offers a range of products, including all-flash storage arrays that utilize flash memory for faster data access compared to traditional hard drives. Additionally, Pure Storage has a subscription service called Evergreen One, which ensures clients receive continuous updates and maintenance for their storage systems without needing to replace hardware. This approach allows businesses to keep their technology current and efficient. Pure Storage differentiates itself from competitors by focusing on sustainability and innovation in its offerings. The company's goal is to deliver effective and environmentally friendly data storage solutions that meet the diverse needs of clients across various industries.

Company Stage

IPO

Total Funding

$461.9M

Headquarters

Santa Clara, California

Founded

2009

Growth & Insights
Headcount

6 month growth

3%

1 year growth

16%

2 year growth

21%
Simplify Jobs

Simplify's Take

What believers are saying

  • Pure Storage's continuous innovation, such as AI-enabled enterprise storage and policy-based fleet management, positions it as a leader in the evolving data storage landscape.
  • Strategic investments in AI technologies, like the partnership with LandingAI, enhance Pure Storage's capabilities and market appeal.
  • The company's strong focus on disaster recovery and cyber resilience, as demonstrated by its work with the City of New Orleans, adds significant value for clients concerned with data protection.

What critics are saying

  • The rapid pace of technological change in the data storage industry requires Pure Storage to continuously innovate to stay competitive.
  • Dependence on hardware sales could be a vulnerability if market trends shift more towards software and cloud-based solutions.

What makes Pure Storage unique

  • Pure Storage's all-flash storage arrays offer superior speed and performance compared to traditional hard drives, setting them apart in the data storage market.
  • The Evergreen One subscription service ensures clients always have the latest technology without hardware replacements, providing a unique value proposition.
  • Pure Storage's focus on sustainability and environmentally friendly solutions differentiates it from competitors who may not prioritize green initiatives.

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Benefits

Insurance, Health & Wellness - Accidental death and dismemberment (AD&D) Insurance, Dental Insurance, Disability Insurance, Gym / Wellness Reimbursement, Health Insurance, Health Savings Account (HSA), Life Insurance, Maternity Leave, PTO (Vacation / Personal Days), Paternity Leave, Vision Insurance

Home - Business Travel Insurance, Immigration Assistance, Phone Bill Reimbursement, Remote Work

Financial & Retirement - 401k 100% match on the first 3% of base salary, Employee Stock Purchase Program (ESPP), Flexible Spending Account (FSA)