Junior Physical Security Technician

SUMMARY

We are seeking a motivated and detail-oriented Junior Physical Security Technician Programmer to join our team. The ideal candidate will assist in the installation, configuration, programming, and maintenance of physical security systems. This role will focus on integrating and supporting industry-leading platforms such as Genetec Security Centre, Axiom RBH Access, and Avigilon Camera Systems. A strong understanding of IP-based networks and security systems is essential. Bilingual candidates are encouraged to apply, as language skills are considered an asset in supporting our diverse client base.

KEY DUTIES & RESPONSIBILITIES

System Integration & Programming:

• Assist in the programming, configuration, and integration of security systems using Genetec Security Centre, Axiom RBH Access, and Avigilon Camera Systems.
• Develop and maintain scripts or software components to enhance system functionality and automate routine tasks.

Installation & Maintenance:

• Support the installation, setup, and troubleshooting of IP-based security devices including cameras, access control systems, and network components.
• Perform routine maintenance, updates, and system upgrades to ensure optimal performance and security compliance.

Network & Security Support:

• Utilize knowledge of IP-based networks to configure network settings, manage IP addresses, and troubleshoot connectivity issues.
• Work collaboratively with IT and security teams to ensure integration between physical security systems and IT infrastructure.

Documentation & Reporting:

• Create and maintain detailed documentation for system configurations, troubleshooting processes, and maintenance procedures.
• Prepare regular reports on system performance, issues, and project progress for senior management.
• Triage / Investigate alarm conditions and programming. 

Customer & Vendor Interaction:

• Provide technical support and guidance to end users, assisting with system configuration and resolving security-related issues.
• Liaise with vendors and service providers for advanced troubleshooting and equipment support when necessary.
• Act as a back up to the ID Card Administrator position. 

Compliance & Best Practices:

• Ensure all installations and configurations comply with company policies, industry standards, and regulatory requirements.
• Stay updated on emerging technologies and best practices in physical security and IP network management.

KNOWLEDGE & SKILLS

Education & Experience:

• Degree in Computer Science, Information Technology, Engineering, or a related field and asset. 
• Previous experience (internship or entry-level) in physical security systems, programming, an network administration.

Technical Skills:

• Hands-on experience or familiarity with Genetec Security Centre, Axiom RBH Access, and Avigilon Camera Systems.
• Solid understanding of IP-based networks, including knowledge of network protocols (e.g., TCP/IP, UDP) and basic cybersecurity principles.
• Basic Knowledge of analog security technologies. 
• Basic programming/scripting skills (e.g., Python, PowerShell) are a plus.
• Working knowledge of physical security devices (Video, Access, Intrusion, Intercoms).
• Basic working knowledge of fire system integration. 

Communication & Language:

• Excellent verbal and written communication skills.
• Bilingual proficiency (French) is highly desirable.

Personal Attributes:

• Strong analytical and problem-solving skills.
• Ability to work both independently and as part of a team.
• Eagerness to learn new technologies and adapt to evolving security challenges.
• Detail-oriented with a commitment to high standards of quality and accuracy.

Licenses and/or Professional Accreditation

• None required.

This is a regular, full-time position with a salary range of $52,864 - $66,080 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. 

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.