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Implementation Manager
Posted on 7/26/2022
United Kingdom
Experience Level
Desired Skills
Data Analysis
  • 3+ years project management and/or SaaS implementation or integration experience
  • Experience solving complex technical problems with cross-functional teams to deliver results
  • Experience building, managing, and optimizing processes to drive measurable results
  • Experience communicating with internal and external stakeholders at various levels
  • Project manage the operations and implementation associated with Coursera's degree and certificate admissions and enrollment products
  • Collaborate with cross-functional teams to plan and execute new launches productively and efficiently
  • Serve as a product specialist for applications, including leading partner needs findings, advocating for the partner, and identifying and driving alignment with implementation best practices
  • Provide product and technical support to our partners, and support the product feedback loop between partners and product teams
  • Analyze data to build compelling business cases for optimization or resource investment either from Coursera or our partners to make our partners more successful
  • Identify, test, and execute strategies to optimize implementation processes to drive scale, efficiency, and leverage
Desired Qualifications
  • Business proficiency in English with additional Spanish would be an advantage
  • Experience building and delivering application forms and/or higher education admissions processes
  • Familiarity with Slate by Technolutions preferable, or other common higher ed application platforms such as Salesforce or Ellucian Recruit
  • A passion for Coursera's mission, and achieving ambitious goals to bring high-quality educational experience to learners around the world
  • Level-headed temperament; ability to make quick judgments and defend decisions
  • Incredible perseverance and drive, manifested in a strong work ethic and a willingness to roll up your sleeves and do whatever needs to be done

1,001-5,000 employees

Online education company
Company Overview
Coursera’s mission is to provide quality learning experience to anyone, anywhere. The company is building a global online learning platform that offers on-demand online courses and degrees.
  • Lifelong learning - Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform.
  • Health and wellness - We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services.
  • Parental leave - Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life.
  • Make-a-thon - We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work.
  • Time away - Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls.
  • Remote work - Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two.
  • Equity - Employees earn company stock, so you can own what we build together and share in our success.