Associate

Confirmed live in the last 24 hours

51-200 employees

Provides win-loss analysis services and technology

Company Overview

Clozd is a leading company in the win-loss analysis sector, providing essential services and technology to help B2B solution providers understand why they win or lose sales opportunities. The company's data-driven approach allows businesses to maximize their win rate, adapt to changing buyer needs, and identify potential win-back opportunities. With a culture that encourages growth and values contributions from all team members, Clozd offers a supportive and inclusive environment for its diverse workforce.

Consulting

B2B

Company Stage

Series A

Total Funding

$59.6M

Founded

2017

Headquarters

Lehi, Utah

Growth & Insights

Headcount

6 month growth

↓ -12%

1 year growth

↓ -8%

2 year growth

↑ 79%

Locations

Lehi, UT, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Customer Service

Communications

CategoriesNew

Customer Success & Support

Requirements

Must be in the process of earning a BA/BS degree
Superb academic record
Fast learner, comfortable with ambiguity, and a go-getter
Strong interpersonal and analytical skills
Excellent writing, proofreading, and communication skills
Passionate about learning and using new software and technologies
Part-time (20-25 hours per week)
Cultural-alignment with Clozd’s core values of vision, drive, empathy, stewardship, authenticity and integrity
Location: onsite in Lehi, UT (we are not currently hiring remote employees)
Clozd is an Equal Opportunity Employer. Clozd does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Clozd participates in E-Verify.
All Clozd employees are required to successfully pass a background check upon being hired.

Responsibilities

Overseeing win-loss interview scheduling and transcription processes
Reviewing and editing win-loss interview transcripts
Summarizing interview themes and communicating them clearly to clients
Helping Clozd identify ways to improve our technology and processes
Doing whatever it takes to ensure our programs exceed client expectations
Tackling ad hoc projects and assignments that help our startup scale faster

Desired Qualifications

Experience in win-loss analysis
Experience with technology and software development
Experience in customer service or client-facing roles

Clozd is a leading provider of technology and services for win-loss analysis. We help our clients uncover the truth about why they win and lose - so they can hone product strategy, refine messaging, enable sales, foster strategic alignment, and win more.

We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire dynamic employees who take initiative, find ways to simplify and scale, possess strong interpersonal and communication skills, value humility and learning, crave a fast-paced startup environment and never compromise their integrity.

Consulting Associates are responsible to assist Clozd Consultants in delivering successful win-loss analysis programs for our clients.

What you will be doing:

Overseeing win-loss interview scheduling and transcription processes
Reviewing and editing win-loss interview transcripts
Summarizing interview themes and communicating them clearly to clients
Helping Clozd identify ways to improve our technology and processes
Doing whatever it takes to ensure our programs exceed client expectations
Tackling ad hoc projects and assignments that help our startup scale faster

Qualifications:

Must be in the process of earning a BA/BS degree (preferably Freshman year through Junior year, or at least 1 semester left of Senior year)
Superb academic record
Fast learner, comfortable with ambiguity, and a go-getter
Strong interpersonal and analytical skills
Excellent writing, proofreading, and communication skills
Passionate about learning and using new software and technologies
Part-time (20-25 hours per week)
Cultural-alignment with Clozd’s core values of vision, drive, empathy, stewardship, authenticity and integrity
Location: onsite in Lehi, UT (we are not currently hiring remote employees)

Clozd is an Equal Opportunity Employer. Clozd does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Clozd participates in E-Verify.

All Clozd employees are required to successfully pass a background check upon being hired.