Full-Time
Posted on 10/31/2025
Cloud communications platform with APIs
CA$118.2k - CA$147.7k/yr
Remote in Canada
Hybrid
Must reside in Ontario, BC, or Alberta; up to 10% travel.
Twilio provides a cloud communications platform that offers APIs to add voice, messaging, video, and email into software applications. Developers use these APIs to build and scale communication features directly inside their apps. The product works by making it easy to program communications: you send calls or messages through API requests, manage video sessions, and integrate email, all on a pay-as-you-go basis that scales with usage. Twilio stands out from competitors by focusing on developer-friendly APIs that cover multiple channels in one platform, supporting customers from startups to large enterprises with global reach and optional consulting services. The company’s goal is to help any business communicate with customers at scale by providing reliable, programmable communications across channels.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2008
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Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.
Twilio has experienced recent share price declines of 5% over one day and 15% over three months, though 12-month total shareholder return remains positive at 21.2%. The stock currently trades at $119.99, slightly above its estimated fair value of $118.66. The company reported strong Q3 results, with revenue up 10% year-over-year and forward EBITDA growth of 51% versus the sector's 6%. Non-GAAP operating margin reached 16.1%, up 290 basis points year-over-year. Twilio has $830 million in cash from operations, more than seven times the IT sector median. The company is integrating AI throughout its communications platform, including a recent partnership with OpenAI's real-time API for conversational virtual agents. Analysts indicate an intrinsic discount of 24.7%, suggesting potential value despite recent weakness.
Twilio has appointed Doug Robinson to its board of directors, effective immediately. Robinson previously served as co-president of Workday, where he spent 15 years helping transform the company into a multibillion-dollar industry leader whilst overseeing global go-to-market efforts. Robinson brings decades of experience in scaling global organisations and driving operational excellence. At Workday, he was responsible for GTM efforts across all industries and markets. He also previously held positions at PeopleSoft and Oracle, and currently sits on the board of Varicent. Twilio CEO Khozema Shipchandler said Robinson's expertise will prove invaluable as the company focuses on becoming a foundational infrastructure platform for the AI era and transforming its go-to-market organisation.
Televox, part of WestCX under West Technology Group, has expanded its deployment of Twilio-powered Rich Communication Services for secure messaging in regulated industries like healthcare. The move embeds Twilio deeper into high-value, compliant customer workflows where verified sender identities are critical. The development reinforces Twilio's omnichannel growth strategy, particularly following its RCS business messaging rollout with KPN in the Netherlands. However, questions remain about whether these premium use cases can offset margin pressure from carrier fees and a messaging-heavy revenue mix. Twilio's revenue narrative projects $5.9 billion in revenue and $449.9 million in earnings by 2028, requiring 7.9% annual revenue growth. Optimistic analysts view the RCS expansion as supporting Twilio's position as an AI and compliance infrastructure provider, though concerns persist about compliance costs impacting margins.
Twilio has partnered with KPN Netherlands to enable nationwide Rich Communication Services Business Messaging across all major mobile operators in the Netherlands, powered by Google. The deployment marks complete operator support for RCS Business Messaging in the country. RCS Business Messaging combines SMS reach with interactive features including verified sender identity, images, carousels and action buttons. The platform is supported by Google's RCS for Business, with iOS support expected in 2026. Through Twilio, businesses can add RCS as a branded channel alongside SMS and MMS without code changes, with automatic fallback to SMS when needed. The nationwide coverage provides access to millions of mobile users, positioning the Netherlands as one of Europe's newest fully enabled RCS Business Messaging markets.
Needham reiterated its Buy rating on Twilio with a $145 price target following the company's fourth-quarter earnings report. Twilio posted earnings per share of $1.33, exceeding analyst expectations of $1.23, whilst revenue reached $1.37 billion against projected $1.32 billion. The communications software company reported 12% organic revenue growth in Q4, surpassing its midpoint guidance of 10%. Needham highlighted Twilio's voice business as a key growth driver and praised its optimised go-to-market strategy and strong partner performance. Twilio announced a fiscal year 2027 operating income target of $1.23 billion, representing 17% growth over its fiscal year 2025 guidance. For 2026, the company provided initial guidance of 8.5% organic revenue growth.