Full-Time

Software Implementation Engineer

Hatch IT

Hatch IT

11-50 employees

Recruiting solutions


Junior, Mid

St. Louis, MO, USA + 1 more

Required Skills
Kubernetes
Microsoft Azure
Agile
Sales
MySQL
SQL
Docker
JIRA
Requirements
  • Aligns with Brado's values: People, Commitment, Aspiration, Trustworthiness & Impact
  • Bachelor's degree in computer science or related field
  • Familiarity deploying within public cloud providers such as Azure.
  • Proven experience in software implementation, integration, or deployment roles with at least 3 years of experience.
  • Experience working with microservices architecture and Container Orchestration services including Docker, Kubernetes
  • Strong understanding of database management systems (e.g., SQL Server, MySQL, MariaDB).
  • Experience working on an agile team.
  • Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
  • Exceptional communication skills, with the ability to convey technical concepts to non-technical audiences effectively.
  • Prior experience working with enterprise software solutions or CRM systems is preferred.
  • Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously.
  • Experience working with Ticketing / Project management solutions such as Jira and Monday
Responsibilities
  • Work closely with clients to understand their business requirements, objectives, and technical specifications.
  • Collaborate with the sales team during the pre-sales process to provide technical expertise and support product demonstrations.
  • Establish strong relationships with clients and serve as a trusted advisor throughout the implementation process.
  • Analyze client requirements and design customized software solutions to meet their specific needs.
  • Configure and customize software applications based on client specifications, ensuring seamless integration with existing systems and workflows.
  • Develop and maintain technical documentation, including solution design documents, configuration guides, and user manuals.
  • Make informed decisions quickly and take ownership of services.
  • Lead the implementation of software solutions, managing project timelines, milestones, and deliverables.
  • Install, configure, and test software applications in client environments, ensuring optimal performance and functionality.
  • Provide training and support to client stakeholders to facilitate smooth adoption and usage of the software.
  • Serve as the primary point of contact for technical inquiries and support requests from clients during and after the implementation phase.
  • Diagnose and resolve technical issues promptly, escalating to the development team when necessary to ensure timely resolution.
  • Proactively identify opportunities for process improvement and optimization to enhance the overall client experience.

Hatch IT is passionately committed to the pursuit of a better world through positive change. Together they create unprecedented outcomes for their clients by partnering with them to develop better ideas. They build practical solutions that are safe, innovative, and sustainable.

Company Stage

N/A

Total Funding

N/A

Headquarters

Tysons, Virginia

Founded

2012

Growth & Insights
Headcount

6 month growth

14%

1 year growth

0%

2 year growth

-11%

Benefits

Premium insurance

Mental health days

Caregiver leave

Time off

Internet reimbursement

Savings plan

Anniversary reward program

Additional benefits