Business Analyst
Washington DC
Updated on 5/23/2023
Locations
Washington, DC, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
- Develop internal and external written products in collaboration with other members of the CS team (presentations, documents, etc.)
- Attend, document, and participate in CS and company events, including routine and stakeholder meetings, workshops, and product demonstrations (internal and external) as well as other events both virtually and on- and off- site
- Develop and maintain a robust knowledge base of Rhombus products, key stakeholders, and client perspectives to act as critical “connective tissue” between leadership, client success managers, product managers, and developers at the company
- Stay up-to-date on Rhombus-relevant changes to the DoD data landscape, developing an awareness of datasets/processes used in each Rhombus application
- Effectively communicate Rhombus progress to government stakeholders via regular reports
- Work on a portfolio of Rhombus applications under the guidance of Rhombus CS Managers
- Capture client feedback, concerns, and DoD sentiment and summarize for senior stakeholders through collaboration with other members of the CS team
- Strategize with operations and CS teammates on product implementation methods, application wide-release, stakeholder engagement, etc
- Help facilitate client training on core Rhombus products via in-person/virtual training with clients, demonstrations, development of training materials, fielding client questions, etc
- Maintain and enhance project trackers and project management tools
- Scheduling and other administrative duties as needed to support CS team success
- At minimum, bachelor's degree in International Relations, Foreign Affairs, Public Policy, Political Science or a science/engineering discipline with 2-3 years of work experience or a Master's degree in a similar fields with 1-2 years of work experience
- Comfortable delivering presentations and public-speaking
- Data-literate with experience in data analysis; comfortable with Excel and confident in basic statistics
- Experience creating a wide range of documents (presentations, internal documents, pamphlets, training materials, etc.)
- Excellent at Microsoft Office Products
- Experience with various remote-collaboration tools (Teams, Zoom, etc.)
- Detail-oriented and well-organized
- Demonstrated ability to juggle multiple priorities and meet tight deadlines
- Passionate about the intersection between advancing technologies and national security
- A team-player who works collaboratively and well with others
- Ability to obtain a TS/SCI clearance required
- Background or prior experience at DoD
- Background or prior experience at a technology company, SaaS firm, defense contractor, or in the startup environment
- Experience with Python, SQL, Stata, or R
- Active Secret or TS/SCI clearance
Responsibilities
- We work to provide relevant, actionable, and AI-powered insights at each step in the defense decision-making cycle. Rhombus uses data-driven technology to equip our clients with the tools they need to solve the complex, interconnected challenges they face
- We are looking for people who are driven by a sense of purpose
- As a member of the client success team on-site at the Pentagon, you'll act as a valuable point of contact for Rhombus government clients and a critical node of communication for the CS team
- You'll work on-site at the Pentagon for three to five days a week, with floating WFH/remote days as client requirements allow (primary location: Pentagon)
Strategic national security AI platform
Company Overview
Rhombus is on a mission to transform the nation’s defense and national security enterprises with Guardian, its Artificial Intelligence platform for strategic, operational, and tactical decision-making at the speed of relevance. Rhombus analyzes, builds, and maintains organizations' data infrastructure and processing systems.
Benefits
- Full medical, dental, vision coverage
- 401k matching program
- PTO and Holidays
- Bonus and other incentive programs