Operations Assistant

Job Description

The Finance department has an opportunity within the Operations team for an Operations Assistant to oversee an area of the group’s operational processes.  The successful candidate will play a vital role in ensuring that the day-to-day operations of the department run smoothly by ensuring that systems and processes are used effectively to maximise efficiency, with an ongoing focus on continuous development.

This role requires excellent attention to detail and the ability to plan and prioritise a busy workload in order to meet challenging deadlines.

Typical work activities include:

• Responsibility for the end-to-end Operational processes for multiple products
• Importing, processing and validating high volumes of transactional data
• Proactively dealing with any transactional data challenges which prevent transactions being made available for customer invoicing
• Developing and maintaining strong relationships with both internal and external contacts
• Daily and weekly volume reconciliations & trend analysis
• Producing high quality, accurate outputs on a consistent & timely basis
• Working closely with all other departments to ensure a smooth business process
• Maintenance of processes and procedures
• Continuously working to increase the effectiveness and efficiency of the department
• Identifying areas for improvement and associated benefits
• Measure and manage performance against internal service levels
• Identify areas of underperformance and escalate to management to ensure swift action
• Investigation and quick resolutions to queries

Qualifications

Experience/Skills Required:

• Strong organisational skills
• Ability to prioritise and keep to deadlines within a fast-paced environment
• Be able to multitask and prioritise work
• Strong reconciliation capabilities and experience of dealing with large data
• Excellent Excel skills – including experience of creating and using Pivot Tables and V-Look Up (training will be provided where necessary)
• Excellent attention to detail.
• Professional communication & presentation skills
• Ability to work individually (with set processes and procedures) and collaboratively
• Strong judgement and decision making skills
• Positive attitude and enthusiasm towards work
• Strong commitment to providing the very best customer service
• Show an impressive attitude and not only take full responsibility for their duties but are enthusiastic to take on new challenges

Additional Information

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.

#LI-JW1

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women-focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.