Are you excited to create an incredible environment and experience for users of a shared wet lab, care for a dynamic lab space every day including making changes and improvements, and work in a fast-paced and collaborative environment?
CIC seeks a highly capable, action-oriented and team-motivated individual to support the day-to-day operations of shared wet lab space and equipment on behalf of many users and projects. This is a great opportunity for you if you have at least three year of hands-on experience in a lab environment, offer solutions to the problems you see, like to test approaches to make continuous improvements, want to make a difference in an operational role with the opportunity for growth, and are motivated by exceeding the expectations of those around you.
YOUR DAY-TO-DAY WORK
You will join our team as the operational expert for our wet labs. Your work is a mix of managing operations, equipment, and facilities, as well as being responsible for our clients’ experience while partnering with our shared workspace teams.
Responsibilities will include, but are not limited to:
• Ensure all equipment and facilities are functional, organized, clean, and in good working order. Troubleshoot equipment issues, train staff and clients on proper equipment use, and be responsible for Temperature Monitoring Systems (where applicable).
• Coordinate and schedule all preventative maintenance (PMs), equipment certifications and service.
• Oversee inventory management, including equipment and consumables. Help develop and implement inventory system.
• Maintain vendor relationships. Research and implement new services, vendors, and community improvements. Own ongoing ordering, including consumable gas and dry ice ordering.
• Serve as the primary Environmental Health and Safety point person (Biosafety Officer/Emergency lead). Ensure compliance with federal, state, and local regulations; lead lab client training; and work closely with Operations team and clients to ensure facility compliance.
• Lead client service-oriented tasks such as lab move-ins/move-outs, lab setup, and decontamination.
• With Sales team, participate in prospective lab client tours of the facilities.
• With Events Coordinator, engage our clients through promoting and hosting community building events.
• Manage ongoing lab space improvement projects.
• Partner with General Manager and Lab Development Lead to build and foster relationships with sponsors.
• Send timely client communication re: equipment updates, building notices, etc.
• Assist in writing and implementing SOPs for equipment and facilities where applicable.
• Work with Operations team to develop and implement a shared equipment booking system.
• Support our amazing clients who are working on innovative and cutting-edge research projects.
ABOUT YOU
It’s not expected that you’ll know everything that we do on day one, but you should be ready to train with us, learn on the job, seek new information, and learn independently.
More specifically, as our ideal candidate, you are:
• Technically focused and well-versed in standard lab equipment.
• Service-minded and lab-focused.
• Reliable, clever, and able to work independently to connect the dots.
• Constantly looking around corners and anticipating potential hold-ups.
• Excited and eager to merge work that is lab/tech focused with relationship building and client-facing work.
• Willing, able, and happy to help.
• Driven to keep order around you.
• Experienced in performing in a fast-paced environment.
• Able to communicate creatively and effectively with your team and clients, in person and in writing.
• Highly attentive to detail and quality control.
• Willing to proactively seek out and master new skills.
• Someone who treats everyone as an equal and as important.
YOU HAVE
• A college degree in laboratory science, chemistry, biology or another life science, or equivalent work experience; advanced degree a plus.
• At least 3-4 years of hands-on lab experience.
• At least 2 years of supervisory experience preferred.
• Strong understanding of good laboratory practices concepts and lab safety practices.
• The ability to lift over 40 pounds and work on your feet for several hours at a time.
• Experience working with biohazardous material and/or working in a Biosafety Level 2 lab are a big plus.
• Certifications in EHS, management/supervision a plus.
• 5 S training a plus.
• Availability to work 9AM-5PM Monday through Friday, as well as rotating week-day holiday coverage and on-call weekend coverage.
• An interest in a long-term role — we are a growing company, and we like folks to grow with us.
If you don’t meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.
OUR OFFER
• Starting compensation is commensurate with experience.
• 100% company-paid premium healthcare and dental benefits.
• 100% company-paid long- and short-term disability, and life insurance.
• 401k (must be 21+).
• Three weeks of vacation accrued annually (more with seniority), plus thirteen paid holidays.
ATTRACTIONS OF THE JOB
In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported.
Some of the benefits of being here include:
• Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!
• Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company.
• Discounted services and memberships on resources to make your life happier/healthier such as gym memberships, tech and design support, hotel stays, and other fantastic options.
• Access to a garden, a game room, a nursing room, and stunning open concept designs.
• Access to Venture Café St. Louis, a weekly Thursday gathering involving high-impact programming designed to engage the broader entrepreneurial community.
ABOUT CIC
CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster.
We have locations in Boston, Cambridge, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo and are growing into other cities, within the US and abroad. CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.
CIC co-founded a number of mission-aligned organizations including Venture Café, CIC’s primary non-profit programming partner, and CIC Health, offering COVID-19 testing services to companies and the public.
We invite you to explore all our openings and learn more about our teams here.
ABOUT OUR SHARED WET LABS
Our shared wet labs provide science start-ups a way to get to work and leave the operational details with us. With ample space, a wide range of equipment, our clients can keep their focus on the critical parts of their business while we do the rest. We staff our shared wet lab space to support and consolidate logistics, to enforce environmental health and safety protocols, and to provide access, orientation, and guidance on the proper handling of all our shared lab equipment.
ABOUT CIC ST. LOUIS
CIC St. Louis officially opened its doors in the fall of 2014 and manages over 160,000 sq. ft. across three sites, all located in the burgeoning Cortex district just south of the Central West End.
“The number one draw of CIC St. Louis is that we are essentially a startup and that’s very much how it feels. Our part-timers are often sitting in a room making decisions with the General Manager. Inversely, managers are also cleaning kitchens, loading the dishwasher, and covering concierge. The physical space, too, is really beautiful and really has an effect on people when they’re walking through. They see it and say, ‘This is not a normal office space. Something special is going on here.’” - Tim Young, Site Leader, CIC St. Louis
CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.
