Sales Support Associate

Job Purpose:

Performs administrative, clerical, and data entry duties to support sales operations.

Responsibilities:

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives;

• Establish and maintain relevant files and process incoming and outgoing mail;

• Answer incoming calls from customers and internal contacts, take messages and follow-up as appropriate;

• Perform efficient and accurate data entry using MRC Global specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts and/or direct shipments with vendor verification;

• Confirm accuracy of purchases with vendors to include shipping, billing and customer support;

• Assist with on-going competitive analysis to include the preparation of reports or other materials;

• Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, office supply orders;

• Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills;

• Perform other duties or projects as assigned;

• Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.

Qualifications:

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

• High school diploma or GED (General Education Degree);

• Two years’ experience in working in a business office;

• Experience or the ability to learn purchasing systems, RAZOR and other MRC Global specific software;

• Ability to maintain strict confidentiality (specifically regarding department, contracts and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team;

• Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook;

• Ability to work scheduled and unscheduled overtime.

Additional Qualifications:

• Must have the ability to provide documentation verifying legal work status;

• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries;

• Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions:

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.