Legal Department Administrative Operations Specialist

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

General Description:

The Legal Department Administrative Operations (LDAO) Specialist will support the LDAO Manager and other members of the LDAO team as assigned and assist with the administration of a variety of Legal Department policies, programs and processes, ensuring a high level of administrative, technical, and professional support.

Key Responsibilities and Essential Job Functions:

• Assist in the administration, and compliance of, various Legal Department programs, policies, and procedures, including but not limited to, the firm’s Transition Partner-Departing Attorney (Offboarding) program and Audit Response Letters process.
• Answer routine questions via email or telephone and/or route appropriately.
• Organize and maintain team and department files and correspondence as directed.
• Handle sensitive and confidential information, correspondence, and records in a secure manner at all times.
• Generate and maintain various spreadsheets and reports as needed or requested.
• Schedule calls and meetings and maintain various department calendars as directed.
• Provide assistance to other members of the Legal Department as requested.
• Additional administrative support responsibilities as assigned.

Required Skills:

• Excellent organizational skills.
• Effective verbal and written communication skills, as well as strong attention to detail.

Required Qualifications & Education:

• 3+ years of professional experience.
• Strong computer proficiency, particularly in Microsoft Office Suite and a document management system, such as iManage.
• Strong initiative and the ability to work independently with minimal direct supervision.
• Ability to prioritize, adapt to change, and work on multiple projects at once.
• Ability to interact effectively with Firm personnel at all levels with a high degree of professionalism.

Preferred Qualifications & Education:

• Bachelor’s Degree preferred.
• Experience with digital workflow platform, ServiceNow, a plus.
• Experience in a law firm setting preferred.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

This position may be filled in Illinois, Maryland, District of Columbia, or New York. The base salary ranges for this position are listed below. These ranges may not be applicable to other locations.  An individual's actual compensation will depend on the individual's qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package.

• Illinois – $27.70/hr – $41.50/hr
• District of Columbia – $30.20/hr – $45.30/hr
• New York City – $30.20/hr– $45.30/hr

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.  Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

Benefits may vary by position and office.

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.