Full-Time
Product Implementation Manager
Health insurance company
$97,200 - $127,575
Senior
Remote
- 5+ years of Implementation experience
- 3+ years demonstrating strong analytical and problem solving skills
- Experience collaborating with technical teams to implement software solutions
- Experience in the healthcare payer, provider, or similar industry
- Partner with Product, Engineering, Operations, Data Science, Sales, and external partners to ensure that client needs are scoped and designed
- Gather requirements and develop custom technical specifications for campaigns and inbound/outbound data integrations to support client use cases, in partnership with Sales, Product, Data Science, and external clients
- End-to-end management of the implementation of net new clients and additional campaign launches for existing clients, including data feed set up, configuration, testing, troubleshooting, and client communication
- Provide post-live monitoring and client support by troubleshooting ongoing issues related to feeds and campaign errors with team members. Manage troubleshooting alongside internal partners and ensure that bugs are being escalated and triaged
- Develop client implementation strategies with a focus on client satisfaction, speed to go-live, automation, and repeatability
- Work with Product & Engineering to specify test and acceptance criteria for QA and testing, including documenting the test plan & scenarios
- Facilitate internal communications around project status and dependencies
- Create documentation to make processes sustainable and scalable
- Design and implement processes that help us scale our products
- Experience using BigQuery or SQL
- Have used or implemented Marketing or Clinical Automation software
Oscar Health’s mission is to make high-quality health insurance accessible and affordable for everyone. The company is a software driven health insurance company that offers medical plans, medicare advantages, and small group products.
Company Stage
N/A
Total Funding
$1.6B
Headquarters
New York, New York
Founded
2012
6 month growth
↑ 2%1 year growth
↑ 10%2 year growth
↑ 19%Benefits
Health insurance - That’s a given. Employees and their families receive incredible health insurance.
Financial benefits - A penny saved....we’re talking about a 401K plan, health savings accounts, and more.
Well @ Oscar - We care about your wellness with fitness classes and access to mental health support.
Work-Life Balance - We offer multiple time-off options, wellness days, and 10+ weeks of parental leave.
Learning & Development - We offer everything from mentorship to management training.